Receptionist - Chatelherault Country Park

Job Overview

South Lanarkshire Leisure and Culture is seeking a motivated Receptionist to join the team at Chatelherault Country Park, Hamilton. This is a part-time role, working 5 hours weekly on Sundays from 11:30 AM to 4:30 PM. The position is fixed-term until March 31, 2027, with an hourly pay rate ranging from A313.80 to A314.27.

Key Responsibilities

• Handle all cash transactions, including issuing receipts, cash reconciliation, and preparing money for banking procedures compliant with company standards.
• Respond to customer inquiries and provide assistance aligned with the organisation's customer care standards.
• Perform clerical tasks to support efficient reception and facility operations.
• Promote centre activities to visitors.
• Manage receipt and distribution of mail and goods.
• Undertake other duties as required to support team success.

Candidate Requirements

• Previous experience working in a customer-oriented environment is desirable.
• Familiarity with computerized till systems is advantageous; however, comprehensive training will be provided.
• Excellent communication and customer service skills are essential.

Additional Information

• Applicants should submit their applications online without a CV; supplementary documents are accepted in the supporting material section.
• Internal candidates must apply through the appropriate internal platform.
• The recruitment process may require candidates to assist with necessary checks to finalize hiring.
• Any form of canvassing related to recruitment will result in disqualification.
• Applicants born outside the UK or with significant time abroad must provide a valid Overseas Criminal Records Check, properly translated into English.

Equal Opportunity Commitment

South Lanarkshire Leisure and Culture prioritizes equality, diversity, and inclusion, welcoming applications from all community sectors, including underrepresented and disadvantaged groups. The organisation is a Disability Confident employer and guarantees interviews for disabled applicants meeting essential criteria. It also supports armed forces community members by guaranteeing interviews for veterans, reservists, service leavers, and their families who meet the essential requirements.

Employee Benefits

• Participation in a highly regarded local government pension scheme with the option to enhance contributions via Salary Sacrifice Shared Cost AVC.
• Annual leave entitlement up to 33 days, calculated in hours at employment commencement.
• Up to 10 days public holiday entitlement.
• Occupational sick pay provisions.
• Family-friendly policies including flexible work arrangements, maternity/paternity and enhanced leave options.
• Employee discounts such as cinema ticket reductions.
• Additional supportive benefits including cycle to work scheme participation, physiotherapy access, and an Employee Assistance Program providing practical and emotional support.