Packaging Executive

Overview

We are seeking a Packaging Executive to efficiently manage order fulfillment and warehouse operations at Phoenix Enterprises located in Bengaluru, Karnataka. This role involves handling orders from multiple e-commerce platforms including Amazon, Flipkart, Meesho, and the company website, ensuring precise packaging, inventory accuracy, and timely dispatch.

Key Responsibilities

• Process daily orders from various marketplaces and verify product details such as quantity and SKU before packing.
• Print accurate shipping labels and invoices for all shipments.
• Package items following the company's standards, ensuring products are clean, undamaged, and appropriately labeled with proper packaging materials to avoid damage during transit.
• Maintain accurate inventory records, update stock movements post-dispatch, report low inventory levels, and organize warehouse stock methodically.
• Coordinate with courier services to schedule pickups and manage dispatch documentation and tracking to resolve any shipment issues promptly.
• Inspect returned products to identify damages or discrepancies, log return information, and assist with claims related to marketplace disputes.
• Keep the warehouse organized and ensure safe handling and storage of the products.
• Adhere strictly to company Standard Operating Procedures (SOPs), maintain confidentiality, follow safety protocols, and promptly report operational concerns.

Required Skills and Qualifications

• Basic proficiency in computer applications including MS Excel and Google Sheets.
• Comfortable navigating marketplace seller panels, with training provided as needed.
• Good verbal communication skills and strong attention to detail.
• Ability to work cooperatively in a team-oriented environment with a positive attitude.
• Minimum educational qualification is completion of 12th grade; graduates are preferred.
• Previous experience in e-commerce or warehouse operations is beneficial but not mandatory.

Performance Expectations

• Maintain 100% accuracy in order packing.
• Ensure timely dispatch of all daily orders as per platform timelines.
• Minimize errors in packaging and inventory handling.
• Achieve consistent high productivity without compromising quality.
• Exhibit professional conduct and foster teamwork.

Platforms Managed

• Amazon
• Flipkart
• Meesho
• Company Website