Junior Business Analyst - SD-WAN Deployment

About the Role

An opportunity for a Junior Business Analyst to support a significant SD-WAN deployment project within the public sector based in Toronto, ON. This position involves working hands-on with network operations, administrative tasks, and technical coordination to ensure smooth network implementations at multiple locations.

Key Responsibilities

• Assist the SD-WAN Project Manager by organizing project activities, schedules, and important deployment milestones.
• Coordinate logistics such as site surveys, equipment moves, and installations by communicating with telecommunications vendors (Bell and Rogers) and ITFS field technicians.
• Confirm installation schedules with vendor technicians and ensure effective alignment with field teams to enable successful site deployments.
• Maintain comprehensive project documentation including master installation lists and circuit specifics.
• Create and improve Power BI dashboards for detailed project status monitoring and progress reporting.
• Investigate and resolve site-specific deployment or connectivity problems by collaborating with internal teams and external service providers.
• Serve as the communication bridge among project stakeholders, vendors, and technical experts to resolve issues promptly.
• Track critical project data such as circuit information and installation calendars to support on-time delivery.
• Provide routine project updates to leadership and stakeholders.
• Support additional projects within the Technology Planning team when available.

Required Qualifications and Skills

• 3 to 5 years hands-on experience with network technologies.
• Strong communication abilities for working effectively with vendor management and technical subject matter experts.
• Experience coordinating with project management, including monitoring issues and managing records.
• Intermediate to advanced proficiency in Microsoft Office Suite and Power BI.
• Prior experience collaborating with telecommunications vendors such as Bell and Rogers and working alongside ITFS field technicians.

Additional Information

This role is a contract position lasting approximately 132 business days with the possibility of extension. The pay rate ranges between CAD $50 and $55 per hour. The work location is onsite in Toronto, ON.

Russell Tobin & Associates is a minority-owned recruitment firm specializing in professional and technical hiring, connecting skilled professionals with leading companies in diverse sectors.