IT Support (Infrastructure) Intern

About TWG Tea Company

TWG Tea Company Pte Ltd boasts a rich tradition of continuous innovation and exploration. With a collection exceeding 800 teas from 36 countries, including many exclusive blends crafted in Singapore, it ranks among the world's largest tea selections. Their creations combine the finest teas from remote estates with exquisite flowers, fruits, and spices sourced globally. TWG Tea is involved in sourcing, blending, designing, manufacturing, packaging, and distributing high-quality teas and associated gourmet products, showcased in their distinctive salons and counters, as well as through wholesale channels in luxury hotels and restaurants across Asia, the Middle East, North America, and Europe.

Role Responsibilities

• Assist in managing IT equipment inventory and conduct stock counts with accurate record-keeping.
• Support the tidying and orderly arrangement of the IT stockroom.
• Handle documentation duties and carry out straightforward data migration related to IT assets.
• Provide basic assistance with logging, tracking, and escalating IT support tickets.
• Participate in shift rotations to aid daily IT operational activities.
• Complete other assigned tasks as needed.

Candidate Requirements

• Currently enrolled in a Diploma or Degree program in Information Technology or a related discipline.
• Availability to commit to a minimum internship duration of 3 to 6 months.
• Basic knowledge of IT hardware and equipment handling is expected.
• Must be detail-focused, organized, and capable of producing clear documentation.
• A strong eagerness to learn and contribute to IT operational support tasks.
• Effective communication and ability to work well within a team environment.