Home Admissions Advisor

About the Role

We are seeking a dedicated Home Admissions Advisor to join our team at Eden Court located in Battersea, UK. Eden Court is a distinguished community combining 28 luxury apartments with a 71-bed care home, delivering an unparalleled age-exclusive living experience.

This position offers a competitive salary paired with uncapped commission, with a realistic on-target earnings (OTE) of approximately £65,000 annually. It is a full-time, onsite role in a company recognized as one of the UK's Best Companies to Work For, aiming to be a top 20 care home group by 2026.

Key Responsibilities

• Establish and nurture strong relationships with prospective residents, their families, and professional referrers.
• Manage incoming enquiries and expertly assist families throughout their decision-making process.
• Keep a detailed and accurate sales pipeline, ensuring timely follow-ups on all prospects.
• Seek out and develop new business opportunities within the local community.
• Participate in events, exhibitions, and marketing initiatives to enhance the home’s profile.
• Collaborate with healthcare professionals and important local influencers to sustain strong networks.
• Work in tandem with the General Manager and wider team to surpass occupancy goals.
• Provide an outstanding customer experience that aligns with the values of the Cinnamon Care Collection.
• Support a positive presence locally via social media platforms and selected online portals, aided by the marketing team.

Candidate Profile

• Driven by success and an ambitious mindset.
• Excellent communicator with strong interpersonal skills.
• Organized, proactive, and capable of juggling various priorities.
• Professional demeanor, resilient and self-starter.
• Genuinely passionate about delivering exceptional customer service.
• Experience in sales, business development, or relationship management preferred; however, the ability to forge trust and connect with people is paramount.

Additional Information

This role uniquely blends commercial objectives with a genuine purpose, allowing you to make a significant difference in the lives of individuals and their families during critical decisions relating to care. The position also offers a promising career path in a leading care provider and esteemed employer recognized for workplace excellence.