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Company Overview

EWC Growth fosters a culture of servant leadership, emphasizing compassion and employee celebration. The Head of Human Resources holds a pivotal leadership role reporting directly to the CEO, overseeing HR strategies that support 52 retail centers and corporate teams.

Key Responsibilities

Develop and execute HR strategies aligned with retail expansion, culture, and operations.
Partner strategically with executive and regional leadership to guide workforce planning.
Analyze workforce-related metrics such as turnover, engagement, and internal mobility to inform actions.
Collaborate with Talent Acquisition to anticipate staffing needs during peak periods.
Ensure uniform and fair hiring practices across all store locations.
Build and nurture a positive, inclusive, and high-performance employee culture.
Handle employee relations matters, including investigations.
Lead initiatives for employee engagement, retention, and recognition.
Design and oversee performance management and review systems for retail and corporate staff.
Manage leadership development and succession planning efforts.
Support training and development for managers and frontline workers.
Oversee compensation plans, incentive programs, and benefits management.
Ensure compliance with applicable labor laws at all jurisdictional levels.
Maintain and update HR policies and employee manuals.
Manage HR systems, payroll coordination, and personnel records.
Lead and mentor a team of HR professionals across field and corporate roles.
Standardize HR practices across multiple retail sites.

Qualifications and Experience

Bachelor's degree in Human Resources, Business Administration, or a related discipline; Master's degree preferred.
HR certifications such as SHRM-SCP or SPHR are advantageous.
Minimum of five years of progressive HR experience, including at least two years managing HR personnel.
Retail industry experience managing multi-location or hourly workforce environments required.
Familiarity with HR/payroll platforms, especially Rippling, is preferred though strong knowledge of similar systems is necessary.

Skills and Competencies

In-depth understanding of retail labor laws and compliance requirements.
Effective leadership and people management capabilities.
Strong communication along with problem-solving and decision-making skills.
Ability to integrate strategic planning with operational execution.
Experience addressing challenges faced by frontline employees.

Compensation and Benefits

Competitive base salary ranging from $130,000 to $150,000 annually plus up to 20% annual bonus potential.
Comprehensive medical, dental, and vision insurance coverage.
Participation in 401(k) retirement plan.
Paid time off including holidays and parental leave.
Life and disability insurance options.
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
Employee discount of 50% on retail products.
Additional perk of complimentary waxing services.

Head of Human Resources