Global Logistics Analyst

Role overview

The company is hiring a motivated Global Logistics Analyst to run the central freight program and improve worldwide shipping performance. This position focuses on keeping shipping operations efficient, cost-conscious, and compliant while strengthening governance and the overall employee shipping experience.

Location and work setup

This is a remote role for the US and can be performed from any time zone.

What you will handle

• Oversee the global freight program and make sure company-wide shipping contracts are followed and fully used.
• Encourage use of preferred shipping solutions across regions and support employees in working with contracted providers.
• Act as the main contact for freight-related questions and guide employees on shipping matters.
• Build and maintain strong working relationships with freight carriers.
• Study shipping spend data to spot trends, waste, automation opportunities, and cost-saving ideas.
• Create and execute methods to reduce shipping costs and improve the use of negotiated global rates.
• Own vendor relationships and freight strategy activities.
• Review carrier performance and negotiate pricing and service agreements for better value and service.
• Track KPIs tied to shipping cost, service quality, and program performance.
• Work with Global Trade Compliance to keep international shipments aligned with customs, import/export, and trade rules.
• Set up and maintain standards, procedures, and documentation for international shipping to reduce customs penalties, tax issues, and compliance risks.
• Put controls and audit steps in place so shipping expenses are legitimate business costs and compliant with company policy.
• Stay current on changes in global trade regulations and share updates with relevant teams.
• Support employees worldwide with shipping questions, including import/export steps, customs needs, and best practices.
• Create easy-to-use guides, training content, and documentation to teach proper shipping procedures and correct use of contracted vendors.
• Investigate and resolve shipping problems, including escalations, by working with carriers to close issues quickly.
• Find process improvements that simplify shipping operations and improve employee experience.
• Gather, review, and interpret shipping data to identify improvement opportunities.
• Prepare recurring reports on shipping spend, compliance, carrier performance, and program impact for management review.
• Use data insights to support decisions and recommend enhancements to the freight program.

Experience and qualification requirements

• A bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a similar field is required.
• 3 to 5 years of experience in logistics, supply chain, or transportation, with exposure to package freight.
• Strong knowledge of international shipping rules, customs procedures, import/export laws, and global trade compliance.
• Experience working with freight carriers such as FedEx and negotiating rates and service-level agreements.
• Solid business process analysis skills and a strong continuous improvement mindset, including automation.
• Excellent analytical and problem-solving ability, with skill in turning data into practical recommendations.
• Strong written and verbal communication skills and the ability to work effectively with people across levels and cultures.
• Ability to document processes, workflows, and procedures clearly and concisely.

Preferred background

• Exposure to business intelligence tools such as Tableau or Power BI is preferred.
• Familiarity with Lean or Six Sigma methods is a plus.

Additional information

Top priorities for this role include logistics and freight operations, carrier rate negotiation and vendor management, and customs, duties, and international trade compliance.