Facility Manager

Job Overview

The Facility Manager is responsible for ensuring the seamless and efficient functioning of the site portfolio by providing high-quality, cost-effective facility management services that align with business goals and enhance asset longevity. This role involves end-to-end ownership of FM categories, including maintenance, supplier relations, energy management, and cross-department coordination to guarantee safety, compliance, and reliability across all locations.

Key Duties

• Manage the full spectrum of facility management services such as energy and utilities, cleaning, waste and pest control, technical installations, general building upkeep, and shopfitting maintenance.
• Serve as the FM Category Manager responsible for strategy development, standard setting, supplier oversight, performance monitoring, and optimization of costs and quality in alignment with the global FM vision.
• Implement preventive maintenance strategies based on store segmentations to improve customer and employee experiences.
• Lead or collaborate in sourcing and procurement activities for facility service providers, providing expert advice to procurement teams.
• Ensure contractual adherence and superior service delivery from all facility vendors and property owners.
• Stay informed about market innovations and technologies that can benefit the company’s facility management needs.
• Assess the condition of assets, determine investment requirements, and plan to extend asset life and enhance lifecycle performance.
• Coordinate preventative maintenance schedules for mechanical, electrical, plumbing (MEP), and commercial installations for optimal customer satisfaction.
• Develop and uphold facility maintenance plans incorporating both scheduled and reactive tasks to comply with all standards.
• Maintain precise, updated asset and work data in the global FM system (e.g., Planon) and manage lifecycle capital and operational expenditure planning and project documentation.
• Monitor energy consumption at sites, drive initiatives to reduce usage and costs in line with global energy objectives.
• Align facility activities with business requirements and proactively propose improvements to meet evolving needs.

Candidate Profile

• Possess a Bachelor's degree in Facility Management, Engineering, Business Administration, or a related discipline.
• Facility or Project Management certifications are advantageous.
• Mechanical or technical engineering background preferred for Hard FM category roles, especially where HVAC is involved.
• Business administration background and experience in Soft FM supplier management is beneficial for Soft FM category roles.
• Strong skills in supplier and FM category management.
• Practical experience with Computer-Aided Facility Management (CAFM) systems such as Planon.
• A minimum of 3 years working in facility management, construction, or real estate sectors.
• Well-versed in contract and supplier management, budget planning, and operational activity-based forecasting.
• Experience with energy management is a plus.
• Exposure to retail industry and international corporate environments is favourable.

About the Employer

The H&M Group stands as a leading global fashion company featuring multiple vibrant brands characterized by innovative design, affordability, and sustainability. The company aspires to democratize fashion, placing customers at the core of all decisions. Joining H&M means becoming part of a passionate, diverse workforce striving for industry-wide inclusivity and sustainability.

Why Work Here

• Enjoy a 25% discount across all H&M Group brands including H&M, COS, Monki, Weekdays, Arket, and & Other Stories.
• Experience an inclusive workplace culture where individuality is celebrated.

Additional Details

This is a full-time employment opportunity based in Delhi Cantonment, Delhi. Applications must be submitted in English by June 15th, 2026. Due to privacy policies, only applications received through the official career channel will be considered.