Export Sales Coordinator - IFL at Sealord Group Ltd

About the Company and Role

Sealord Group Ltd, through its subsidiary Independent Fisheries Limited (IFL), is a reputable seafood export business focused on delivering premium New Zealand seafood globally. With more than six decades of experience and strong international ties through its parent company Nissui, Sealord offers rewarding career prospects within a collaborative and supportive workplace culture.

The company is seeking a meticulous and experienced Export Sales Coordinator to join its Christchurch-based operations. In this crucial position, the coordinator will manage export sales orders from their inception to the preparation of complete export documentation, ensuring customers worldwide receive precise and timely information while facilitating the efficient export of products.

Primary Responsibilities

• Manage export sales orders utilizing the ERP system from order receipt to delivery of final documentation.
• Handle customer-specific order requirements and prepare accurate documentation instructions.
• Coordinate freight arrangements including bookings and shipment schedules.
• Collaborate with cold storage vendors and internal departments to fulfill orders correctly.
• Prepare export declarations, shipping directives, and all necessary export paperwork.
• Interact with regulatory bodies such as MPI, Customs, Chambers of Commerce, and freight companies to secure pertinent export certifications.
• Ensure all export documentation adheres to customer needs and country-specific regulations.
• Deliver exceptional customer service and maintain after-sales support.
• Regularly update customers and internal stakeholders on shipment status and any modifications.

Candidate Profile

• Experience in export, import, logistics, or international customer service roles.
• Exceptional accuracy and attention to detail related to documentation handling.
• Strong organizational abilities capable of balancing multiple priorities and meeting deadlines.
• Excellent communication and interpersonal relationship skills.
• A proactive, customer-oriented mindset.
• Ability to maintain composure and efficiency under pressure.
• Effective problem-solving aptitude with a focus on continuous improvement.
• Team collaboration skills.

Preferred but Not Essential

• Possession of an Export Declarant PIN.
• Proficiency in M3 or similar ERP software.
• Experience with TradeWindow Prodoc or other export documentation platforms.
• Familiarity with the seafood industry, food manufacturing, or export sectors.

What We Offer

• Competitive salary package.
• Access to ongoing training and professional development opportunities.
• Potential for career growth within an international organization.
• A supportive, team-oriented work culture.
• Employee benefits and wellness programs.
• The chance to contribute to a company proudly exporting New Zealand products worldwide.

Core Values

Sealord Group operates guided by values of Safety First, Respect, Responsibility, Collaboration, and Innovation.

How to Apply

We welcome applications accompanied by a CV and cover letter from candidates eager to bring their export sales expertise to a thriving and rewarding role.