Event Planner / Manager

Job Description and Responsibilities

As an Event Planner / Manager at House Of Emotions Private Limited, you will professionally engage with customers primarily via WhatsApp and phone calls. Your role involves supporting clients throughout their wedding preparations, offering guidance from the initial booking phase to the ultimate delivery of services. You will assist clients by providing event planning support, suggesting suitable outfits and dresses, and advising on wedding-related matters.

Collaboration is key, as you will coordinate closely with photographers, cinematographers, editors, and other members of the production team to guarantee a seamless event experience. Promptly addressing client inquiries and resolving any issues raised is essential to maintain exceptional client satisfaction. You will also be responsible for regularly updating clients on project progress and ensuring all deliverables are completed on schedule.

Candidate Profile and Requirements

• Applicants should be between 25 and 30 years old, of any gender.
• Exceptional verbal and written communication skills in Bengali, Hindi, and preferably English.
• Demonstrated strength in customer service, effective problem-solving, and strong relationship management.
• Appearance matters: candidates must be confident, well-presented, patient, and adept at handling clients in a professional manner.
• Previous experience in wedding planning, event management, hospitality, or customer support is advantageous.