Digital Designer

About Us

Pay.com.au is among Australia's rapidly expanding tech scale-ups, trusted by businesses nationwide. Since 2019, we've been revolutionizing business payments by enabling users—from sole proprietors to large enterprises—to seamlessly link their bank accounts and major credit cards. Our unified platform enhances cash flow management and unlocks valuable rewards on every transaction. Recognized for our accelerated growth and a valuation exceeding $600 million, we've been featured by the Australian Financial Review and acknowledged as a key fintech innovator.

Our Melbourne office fosters creativity and collaboration in a vibrant environment with great coffee, where your ideas can have immediate impact. Join us to be part of a fast-growing team reshaping B2B payments both in Australia and the US.

Why Join Us?

• Experience working in a dynamic Tech Scale-up with teams across Australia and the USA.
• Benefit from flexible working arrangements supporting work-life balance.
• Be part of an award-winning organisation including the 2025 People's Choice Award at the Finder Innovation Awards, FinTech Australia Finnies finalist, and Top 3 Deloitte Tech Fast 50.
• Grow your career in a culture emphasizing creativity, innovation, and teamwork, supported by learning budgets.
• Enjoy our new Pay HQ in Windsor, a workspace designed for collaboration and great coffee.

Role Overview

The Digital Designer role sits within the Design team blending graphic and web design skills. The focus is on developing marketing campaign assets, digital advertisements, email creatives, and the landing pages these campaigns drive to. Success requires understanding not only visual aesthetics but also what drives conversions, working closely with Marketing to optimize pages based on performance data. A passion for fintech and thriving in a fast-paced tech scale-up environment is essential.

Key Responsibilities

• Design marketing and landing web pages from concept through deployment, prioritizing performance and conversion.
• Critically evaluate page layouts, content hierarchy, and calls to action aligning with campaign objectives and user behavior.
• Collaborate with Marketing to analyze page performance, identify improvement opportunities, and iterate designs accordingly.
• Work alongside developers by providing well-documented, build-ready designs.
• Create compelling digital and UI design assets for landing pages, website materials, social media, paid ads, and email marketing.
• Manage multiple briefs effectively, balancing speed, consistency, and precision.
• Contribute to building and maintaining design libraries and systems to ensure brand consistency and team efficiency.
• Stay informed on design trends and emerging tools, integrating relevant innovations into team practices.

Candidate Profile

• A strong portfolio demonstrating expertise in digital marketing creative (social, display, email) and web design.
• Expertise in Figma as the primary collaborative design tool.
• Understanding of basic front-end technologies (HTML, CSS) to facilitate effective developer communication.
• Solid grasp of design fundamentals including typography, color theory, layout, and how design influences user action beyond aesthetics.
• Proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva.
• Some experience or familiarity with conversion rate optimization and performance-focused design principles, including A/B testing.
• Three to five years of professional design experience, preferably in marketing, agency, or fast-growth technology environments.

Preferred but Not Required

Experience with AI-based prototyping tools such as Cursor, v0, Lovable, or Claude to create developer-ready HTML prototypes would be a distinct advantage and will be supported within the role.

Additional Information

• All successful applicants must complete a National Police Record Check.
• Applicants requiring recruitment adjustments are encouraged to inform us; we offer support throughout the process.
• We prioritize inclusivity and diversity, welcoming candidates from all backgrounds, identities, and abilities, ensuring fair and equitable hiring practices.