Customs Clearance Agent

About Noatum Logistics

Noatum Logistics, a key part of AD Ports Group, is a globally recognized leader in Supply Chain Management, ranking among the top 50 freight forwarders worldwide. We specialize in international transport, project cargo, logistics, and customs, offering client-focused, integrated, high-value solutions designed to enhance our customers' supply chains. Operating in 33 countries with over 1,680 skilled professionals, our commitment is to deliver "Excellence in Logistics Services" through reliable, quality-driven service.

Job Purpose

The Customs Clearance Agent role involves managing the seamless and compliant customs clearance process for air cargo shipments. This position requires close collaboration with customs authorities, freight forwarders, and internal units to ensure timely delivery of shipments adhering to all regulatory standards.

Key Responsibilities

• Prepare and submit all necessary customs declarations and documentation for air shipments.
• Ensure strict compliance with customs regulations, classification standards, and applicable duties.
• Track shipment statuses and promptly resolve any customs-related issues.
• Communicate and coordinate effectively with customs officials to address queries or discrepancies.
• Maintain detailed records of customs transactions to ensure audit readiness and regulatory compliance.
• Collaborate with airlines, freight forwarders, and warehouse teams to facilitate the prompt release of cargo.
• Provide status updates to clients and internal stakeholders regarding shipment progress.
• Work closely with customs brokers and government agencies to obtain necessary approvals and clearances.
• Verify completeness and accuracy of all import/export documents, including invoices, packing lists, and permits.
• Stay abreast of changes in customs legislation, regulations, and tariff structures.
• Assist in securing special permits or exemptions when required.
• Identify and resolve potential delays in clearance proactively.
• Manage disputes related to valuation, duties, or classifications with customs authorities.
• Ensure expedited resolution of any customs inspections or holds.
• Maintain shipment logs and organize all related documentation systematically.
• Produce reports detailing clearance performance, duty expenditures, and compliance risks.
• Support audit processes by providing necessary documentation and clarifications.

Additional Information

There are no people management or strategic responsibilities associated with this role.

Qualifications

• Minimum educational requirement: High School diploma.
• Proficient in English language communication.
• 2 to 3 years of relevant experience working within customs laws and regulations.
• Previous experience in customs brokerage firms, freight forwarding, or logistics fields is essential.