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Customer Care Executive
Teleperformance Global Services Private Limited
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 16,000 – INR 20,000 / month
- Openings
- 1
- Posted
- 3 மணி நேரம் முன்
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
We are looking for a Customer Care Executive to join our team in Bengaluru. This role involves proactively engaging with customers as per specified contact protocols to provide a seamless digital banking service experience.
Key Responsibilities
- Reach out to assigned customers consistently following prescribed contact strategies.
- Ensure the delivery of exceptional digital banking experiences to users.
- Identify and comprehend customer needs and suggest appropriate financial products.
- Manage inbound and outbound calls conforming to quality benchmarks.
- Address and resolve customer inquiries promptly within stipulated timeframes.
How they work
Communication
Problem Solving
Time Management
Customer Focus