Customer Assistant (Permanent, 25-30 Hours) - Tullamore Square Extra

About the Role

Tesco Ireland takes pride in offering the largest variety of products to customers—not only groceries but also clothing, appliances such as kettles, and financial services. Alongside extensive product ranges, Tesco provides significant employment opportunities throughout the UK and Ireland. We seek individuals passionate about delivering excellent customer service aligned with our "Every Little Helps" philosophy, which emphasizes respect and equal growth opportunities for all employees. Prior to starting work, successful candidates must provide their bank account details.

Key Responsibilities

• Prioritize customers in every action you take and strive to serve them with pride.
• Build rapport with customers to provide personalized service.
• Ensure product availability and service accessibility at all times.
• Handle items carefully to maintain quality and deliver them to customers in optimal condition.
• Maintain cleanliness and order across the shop floor and stock areas consistently.
• Execute departmental procedures and routines as taught during training.
• Adhere strictly to Tesco's policies and health and safety guidelines.
• Support colleagues by assisting in other departments as requested.

Candidate Requirements

• Deliver natural and warm customer service with friendly greetings and proactive assistance.
• Demonstrate dedication to customers, team members, and your department’s success.
• Manage priorities effectively ensuring customer needs are met.
• Exhibit adaptability and resilience to cope with the business’s evolving demands.
• Capably understand and follow both verbal and written instructions.
• Be punctual and dependable in attendance.
• Maintain a neat and professional appearance at all times.

Employee Benefits

• Competitive salary package.
• Access to a bonus scheme subject to entry requirements.
• Virtual GP service offering free online consultations and prescription services, extended to families residing at the same address for a reduced fee.
• 24/7 Employee Assistance Programme providing immediate emotional support and wellbeing services for employees and their families under the "Wellbeing First" initiative covering physical, mental, and life aspects.
• Colleague Clubcard discounts: 10% off across locations and online, plus enhanced discounts on select weekends and biannual events; 20% off F&F clothing year-round, extendable to a family member with a secondary Clubcard.
• Life Assurance coverage.
• Eligibility to participate in pension plans and Save As You Earn schemes subject to conditions.
• Paid family leave provisions.
• Cycling schemes such as Bike to Work.
• Awards recognizing long service.
• Commuter assistance programs.

Entry requirements and terms apply where noted.

About Tesco Ireland

Since 1997, Tesco has operated over 190 stores nationwide, employing more than 13,000 people and supporting 45,000 jobs directly and indirectly across Ireland. Working closely with over 500 Irish suppliers—mainly small and medium-sized enterprises—and supporting roughly 13,000 farming families, Tesco is the largest buyer of Irish food and drink globally, purchasing over .16 billion annually, exceeding other EU countries and even the USA. Tesco's commitment to community and sustainability is reflected in initiatives like the Tesco Community Fund, Children’s Health Foundation partnerships, FoodCloud, and Stronger Starts programs, collectively assisting thousands of community groups and contributing millions to medical equipment and food security.

At Tesco, inclusiveness is a core value. We celebrate and encourage diversity, aiming for all colleagues to feel authentic and supported in the workplace. Flexible working conversations are welcomed to accommodate career stages and life changes such as caregiving, retirement, or parenthood.

Accessibility and Support

Tesco maintains a fully accessible recruitment process to ensure all candidates can perform to their potential. Applicants may request reasonable adjustments by contacting the recruitment team directly via email, facilitating tailored support throughout recruitment.