Credit Control & Accounts Assistant

About The Role

Xtremepush, based in Dublin, is a customer engagement and data platform company focused on delivering personalized, real-time customer experiences using AI tools. Within the Finance department, the team harnesses automated billing, credit control solutions, and AI to streamline workflows and improve operational efficiency. The Credit Control & Accounts Assistant will join this dynamic Finance team, reporting to the Financial Controller, managing credit control across five legal entities, and supporting month-end and broader accounting functions.

This role involves hands-on financial duties, offers significant responsibility and independence, and the chance to enhance finance process optimization as the company scales. It is a hybrid position with an expectation of two days working from the Dublin office.

Key Responsibilities

• Manage the entire credit control process for five group entities, including monitoring overdue payments and maintaining good customer engagement.
• Utilize automated credit control systems to drive collections through reminders, statements, and escalations, while continuously improving these procedures.
• Leverage AI technologies such as Claude to enhance tasks including drafting correspondence, summarizing ledgers, analyzing debtor data, and optimizing finance processes.
• Allocate and reconcile payments, resolve billing disputes, and coordinate between account managers and customers to maintain accurate ledgers.
• Generate and distribute aged debtor and cash collection reports to senior finance and business leaders.
• Identify and escalate problematic accounts to management, account managers, or legal teams as appropriate.
• Prepare financial reports such as cash forecasting and key performance indicators.
• Assist with month-end close activities, including reconciliations and journal entries across entities.
• Support accounts receivable and payable operations ensuring accuracy and timeliness.
• Provide general finance assistance including audit preparation, VAT returns, ad-hoc financial analysis, and process improvement initiatives.

Experience and Qualifications

• Minimum of 5 years’ experience in credit control and/or accounts assistant roles, preferably within multi-entity or group company settings.
• Proven success in minimizing aged debt and improving cash collection processes with ownership of credit control tasks.
• Comfortable working with finance systems and automated tools, and eager to adopt AI technologies to enhance productivity.
• Comprehensive knowledge of the accounts receivable process and month-end procedures.
• Strong proficiency in Excel and attention to detail.
• Excellent communication skills, enabling effective relationship building with clients and internal teams.
• Organized and proactive mindset to handle multiple priorities across different entities.
• Experience within SaaS, technology, or subscription billing industries is advantageous.
• Familiarity with multi-currency and intercompany accounting transactions.
• Accounting certifications such as ATI/IATI or partial ACCA/CIMA qualifications are beneficial but not mandatory.

Location and Work Arrangement

Role is based in Dublin, Ireland, with a hybrid work schedule requiring attendance at the office two days per week.

About Xtremepush

Xtremepush is an omnichannel customer engagement platform with offices in Ireland, the UK, and the US. Through a built-in customer data platform, it helps fast-growing companies foster strong, personalized customer relationships that drive engagement, conversion, and retention. Xtremepush values diversity and inclusivity, fostering an equal opportunity environment that celebrates and supports all employees regardless of background.