Chief Executive Services Manager

Role Overview

This position leads and manages the Executive Services Office, holding full managerial responsibility over a complex, multi-faceted program that supports USAFRICOM’s strategic protocol operations across its 53-country Area of Responsibility and its European headquarters. It functions as the primary agency for sensitive engagements and oversees planning and execution of distinguished visits, international summits, and social events across Europe and Africa.

Key Duties

• Direct and supervise the entire Executive Services Office with full managerial authority.
• Oversee USAFRICOM's strategic protocol commitments spanning 53 countries and European HQ.
• Act as principal authority for sensitive diplomatic engagements.
• Coordinate and execute high-profile visits, conferences, summits, and command social functions throughout African and European continents.
• Provide administrative and policy guidance aligned to mission objectives.
• Manage workflow, set priorities, and strive to enhance productivity and service quality within the team.
• Administer fiduciary responsibilities related to Official Representation Funds (ORF) and Command Gift Programs ensuring compliance with legal and policy standards.
• Supervise diverse teams requiring expertise in international diplomatic protocols, honors, customs, and courtesies.
• Implement strategic organizational planning and resource alignment for both short and long-term goals.
• Oversee complex logistical operations ensuring successful execution of high-level events on foreign soil and U.S. bases.
• Coordinate executive transport and security for general officers, foreign officials, senior executives, and foreign dignitaries.
• Manage risk mitigation for high-profile events including force protection, medical contingencies, and public affairs considerations in high-threat environments.

Employment Conditions

• Appointment contingent on background suitability and fitness determinations.
• Proof of U.S. citizenship required; males born after 1959 must complete selective service certification.
• Compliance with DoD family and personnel management policies, including Exceptional Family Member Program.
• Mandatory direct deposit of salary.
• Top Secret security clearance eligibility and maintenance required.
• Work schedule may include occasional evenings, weekends, holidays, and emergency call-outs.
• Ethics training completion and adherence to federal ethics laws mandated.
• Must secure and maintain valid U.S. passport, applicable visas, foreign clearance, and immunizations for overseas duty.
• One-year supervisory probationary period required unless previously fulfilled.

Qualifications

• Applicants must fit within specified employment categories, such as disabled veterans, DoD civilians, family members, or veterans preference groups.
• Minimum of one year specialized experience including planning and directing protocol operations, advising senior staff on military and diplomatic customs, managing official representation funds, and leading complex teams responsible for budget and service delivery.
• No substitution of education for experience is allowed.
• Time-in-grade requirement: One year at GS-14 or equivalent within the last 52 weeks if applicable.

Additional Information

• A one-year probationary period is imposed to assess performance and fit.
• Locality pay does not apply for overseas duty stations.
• Educational and childcare provisions are available for eligible employees with dependents overseas under DoDEA guidelines.
• Medical and dental care overseas is the responsibility of the employee and family; military health facilities use is on a space-available, reimbursable basis.
• Relocation and recruitment incentives may be authorized based on organizational needs.
• Employees must adhere to local and international legal considerations, particularly regarding family member benefits in foreign countries.
• The overseas tour length is initially 36 months.
• Internal Revenue Service tax considerations apply to government Permanent Change of Station payments.
• Mandatory security, ethics, and clearance requirements apply throughout employment.

Candidate Profile

Successful applicants will demonstrate dedication to improving federal government efficiency, a strong commitment to American principles and constitutional values, and the capability to oversee complex federal operations internationally.