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About Pepperstone

Pepperstone is a dynamic global fintech founded in 2010, focused on delivering innovative trading solutions across more than 12 locations globally. The company fosters a vibrant, diverse, and results-driven culture with over 700 team members spanning 9 time zones.

Role Overview

We are seeking an experienced Change Manager to lead and embed organisation-wide AI-native transformation initiatives. This role emphasizes people-centric change management to ensure the adoption and integration of AI-driven workflows and operating models across the business. The candidate will collaborate closely with Transformation, Technology, People & Culture teams, and senior leadership to convert strategic objectives into actionable behavioural and mindset shifts.

Key Responsibilities

Oversee comprehensive change management activities linked to the AI-native transformation programme.
Develop and implement practical change strategies facilitating adoption of AI tools and workflows.
Perform thorough change impact analyses across roles, skills, workflows, and decision-making.
Collaborate with cross-functional leaders to embed change plans into delivery schedules.
Create clear, targeted communications clarifying AI-driven changes and their implications.
Coach leadership to model change behaviours effectively and manage their teams through transitions.
Design and coordinate learning initiatives aligned with AI adoption maturity.
Monitor adoption rates, engagement, and effectiveness using data-driven insights.
Identify and proactively address resistance, change fatigue, and adoption risks.
Facilitate workshops and forums promoting experimentation and mindset shifts.
Promote responsible AI usage, ongoing learning, and modern ways of working organisationally.

Candidate Profile

Proven success in change management within complex business and technology transformation contexts.
Expertise in people-led change management for digital and operational initiatives.
Familiarity with standard change management frameworks.
Hands-on experience with AI tools and clarity on AI's organisational impact.
Capability to design strategies addressing behaviours, skills, and mindset beyond basic communications.
Strong stakeholder engagement, including senior leadership collaboration.
Experience with Agile or hybrid project delivery methodologies.
Excellent facilitation skills in diverse teams and leadership settings.
Ability to work flexibly across multiple time zones and willingness to travel internationally when needed.

Employment Details

This is a 12-month fixed-term contract role with potential for extension. Remote work is permitted with flexibility in scheduling hours.

Why Join Us?

Attractive and competitive salary structure.
A truly collaborative, friendly, and inclusive working environment.
Flexible, hybrid, and remote working options including up to 4 weeks annually to work from anywhere.
Continuous personal development and learning opportunities.
Significant paid parental leave benefits including 15 weeks primary and 4 weeks secondary carer leave.
Paid volunteering days and a workplace giving program.
Regular social events and celebrations.
Access to a modern office in Melbourne with premium facilities including bicycle parking, showers, stocked kitchens with quality coffee, and more.
A culture valuing diversity, individual growth, and agile methodologies driving outcome-focused work.

Additional Information

Pepperstone is a regulated Forex and CFD trading platform combining global fintech resources with startup agility. The company values transparency, diversity, and respect, striving to respond to every applicant and encouraging applications from varied backgrounds. External recruitment agencies are kindly requested to refrain from unsolicited submissions for this role.

Change Manager