Back Office Executive

Job Overview

We are seeking a Back Office Executive to join our logistics team in Surat, Gujarat. This role involves handling various administrative and operational tasks crucial to transport and logistics management, including data entry, documentation, and customer coordination.

Key Responsibilities

• Entering data into Windows-based transport and logistics software.
• Preparing transport-related bills, invoices, and delivery papers.
• Emailing bills and necessary documents to customers promptly.
• Coordinating with courier services to dispatch Proof of Deliveries, invoices, and other transport documents.
• Following up with customers to recover any outstanding payments.
• Updating the status of truck loading, unloading, and transit in records.
• Maintaining comprehensive records of customers and transporters.
• Handling basic Excel reports and daily Management Information System (MIS) updates.
• Tracking courier deliveries and ensuring completion of document submissions.
• Providing support in office administration and facilitating smooth communication with customers.

Requirements

• Basic proficiency with computers, including Windows OS, MS Excel, MS Word, and email applications.
• Prior exposure or experience in logistics, transport operations, or billing is preferred.
• Effective communication abilities paired with persistent follow-up skills.
• Capability to maintain accurate, organized records and thorough documentation.
• Minimum educational qualification: Graduation.

Compensation

The monthly remuneration for the position ranges between INR 15,000 and INR 18,000.