Assistant Community Manager

About Sparrow Partners and Our Mission

Sparrow Partners aims to foster vibrant and welcoming communities that residents proudly call home. We focus on exceptional design, advanced construction techniques, and proactive management to help our community members form meaningful relationships and enjoy fulfilling lifestyles.

Role Overview

As the Assistant Community Manager at our Solea Wellen Park 55+ Active Adult community in Venice, FL, you will work to support daily operations and management activities under the guidance of the Community Manager. This role offers a unique opportunity to contribute to our mission of nurturing connected, engaged communities.

Primary Responsibilities

• Assist the Community Manager in managing all aspects of on-site operations such as rent collection, paying invoices, overseeing budgets, communicating with residents, organizing events and activities, vendor relations, and supervising maintenance teams.
• Build and maintain strong, personal relationships with community members to enhance their experience and satisfaction.
• Ensure high standards of property maintenance and promptly handle any community concerns.
• Help achieve financial and operational targets related to revenue, occupancy, and expense control.
• Utilize YARDI software to track apartment availability, screen prospective residents, and manage resident data effectively.
• Deliver outstanding customer service and implement Sparrow's Lifestyle & Engagement program focused on physical wellness, intellectual stimulation, and community contribution, including supporting sales event logistics.
• Conduct daily inspections to guarantee the community’s appearance meets company standards and coordinate with maintenance accordingly.
• Support social media efforts to promote the Sparrow lifestyle and the community's brand image.
• Lead tours for prospective residents, cultivate their interests by understanding their needs, and nurture lead follow-ups.
• Manage application processing including background and credit screenings, preparing lease agreements, and facilitating smooth move-ins.
• Facilitate lease renewals through personalized communications and timely management to encourage resident retention.

Candidate Qualifications

• High school diploma and a valid driver’s license are required.
• At least three years of professional management experience preferably in lease-up multifamily housing, Active Adult communities, or hospitality sectors.
• Proven ability in financial record keeping and budget oversight.
• Experience using YARDI or similar property management software.
• Proficiency with Microsoft Office applications, specifically Word, Excel, and Outlook.
• Excellent communication skills and adeptness at handling conflicts professionally.
• Knowledge of relevant laws including Fair Housing, ADA, and Fair Credit Reporting Act.
• A servant leadership approach with a passion for impacting lives positively.
• Strong accountability and solution-focused problem-solving abilities.
• Familiarity with OSHA regulations and physical ability to access all areas of the property, including the capability to lift up to 20 pounds independently and 50 pounds with help.
• Reliability in transportation and flexibility to work standard weekdays with occasional nights, weekends, or holidays as needed.

Why Join Sparrow?

• Award-winning workplace recognized as one of the best places to work.
• Competitive bonus programs to reward your contributions.
• Generous paid time off benefits.
• A mission-driven culture focused on meaningful and rewarding work experiences.
• Comprehensive health, dental, and vision insurance coverage.
• 401(k) retirement plan with substantial employer matching.
• Special milestone rewards including travel, retreats, home buying assistance, student loan payoffs, sabbaticals, and more.

Equal Employment Opportunity Statement

We value the diverse perspectives and unique contributions of all employees and are committed to providing an inclusive environment where everyone feels supported and respected. We consider all candidates for employment without regard to age, race, religion, sex, gender identity, sexual orientation, disability, veteran status, or any other legally protected status. Encouragement is extended to all applicants who align with our mission, regardless of whether they meet every listed qualification.

Additional Information

Sparrow does not accept unsolicited resumes from recruiting agencies or staffing firms. Attempts by such parties to contact our employees will be blocked and reported as spam.