Account Manager

Work Schedule

Employees are required to work full-time from their designated job location five days per week.

About Swiggy Dineout

Swiggy Dineout is pioneering India’s largest dining-out platform, catering to over 100 million diners across a network of 21,000 restaurants in 34 cities and expanding. It aims to enhance diner convenience by facilitating discovery of eateries ranging from quick-service restaurants and cafes to casual, premium, and fine dining venues. The platform offers extensive discounts on restaurant bills with seamless payment options integrated into the Swiggy app. Join us if you are passionate about reshaping the dining experience for millions across India.

Currently available in 34 cities, Swiggy Dineout partners with 21,000+ restaurants, enabling users to save up to 40% on dining bills when paying through the app’s dineout feature. Customers can discover restaurants by cuisine, location, price, and availability, making dining out more accessible and rewarding.

Our vision is to become the preferred app for customers’ dining occasions by delivering a comprehensive solution encompassing discovery, reservation, payment, and optimal discounts. For restaurants, we aim to be the go-to platform that fosters business growth by providing cost-effective marketing channels to enhance brand visibility, drive demand, and maintain customer engagement.

Job Responsibilities

• Negotiate and finalize contracts with restaurants while managing inquiries from new and existing clients.
• Proactively generate sales leads and approach restaurant partners to drive conversions.
• Maintain robust relationships with restaurant owners, offering market insight and solutions for challenges such as discount structuring, menu presentation improvements, and cancellation reduction.
• Increase Swiggy Dineout revenue via upselling, cross-selling, advertising investments, and other applicable means.
• Complete detailed sales reporting, including competitor analysis, partner visit logs, and monitoring city-specific trends.
• Serve as the primary contact for prospective clients during field visits.
• Be accountable for assigned city operations, with relocation or setting base in the city as required.

Desired Qualifications and Skills

• Familiarity with e-commerce or the food delivery sector is advantageous but not mandatory.
• Confident, approachable, and motivated personality with a proactive mindset.
• Proficient communication skills in English and the local language are essential.
• Basic numerical competency to analyze business growth and decline.
• Strong negotiation and influencing abilities.
• Self-driven with a results-oriented approach.
• Knowledge of MS Office or similar software is beneficial.

Equal Opportunity Employer Statement

We embrace diversity and provide equal employment opportunities. All qualified candidates will be considered regardless of race, color, religion, gender, disability, or other protected statuses.