Workday Specialist

About SumUp and the People Tech Team

SumUp is committed to supporting small businesses worldwide by providing accessible and adaptable technology that helps entrepreneurs realize their vision. Our mission is to transform ordinary transactions into meaningful, lasting connections between businesses and their customers. The People Tech team plays a crucial role in fostering a culture informed by data and delivering a people-centered employee experience that supports long-term scalability.

Role Overview

As a Workday Specialist reporting directly to the Head of People Tech, you will be pivotal in managing and evolving our Workday HCM system. Collaborating closely with People Operations, Payroll, and various business stakeholders, you will ensure that the Workday setup remains scalable, dependable, and user-friendly as the organization expands. Beyond basic system maintenance, you will actively influence the design and refinement of employee lifecycle processes to drive operational efficiency and enhance the experience for all employees.

Key Responsibilities

• Configure and optimize Workday's Core HCM module to support scalable, consistent, and intuitive processes.
• Collaborate with business stakeholders to convert their needs into effective system designs that enhance workflows, automate tasks, and improve data integrity.
• Enhance document generation, validation rules, and reporting frameworks to minimize manual interventions and reduce errors downstream.
• Offer compassionate and clear support to employees using Workday, building their confidence and satisfaction.
• Develop and sustain accurate reports and dashboards to facilitate data-driven decision-making.
• Ensure documentation is thorough, manage changes systematically, and establish sustainable configuration best practices.

Required Qualifications and Skills

• Practical experience managing Workday HCM Core, with knowledge of supplementary modules like Time Tracking or Compensation considered advantageous.
• Comprehensive understanding of Workday components such as Staffing, Worker Data, Organizations, Business Processes, and Reporting.
• Ability to handle structured datasets confidently to verify configuration implementations and ensure output reliability.
• Proficiency in Excel and Google Sheets with meticulous attention to data accuracy.
• Strong communication skills, capable of clarifying technical aspects and translating business requirements into scalable system solutions.
• A proactive mindset focused on simplification, standardization, and ongoing improvement.
• Advanced English proficiency and intermediate skills in Portuguese.

Why Join SumUp

• Engage with a global team on impactful fintech products used by millions worldwide, working onsite at our Berlin office.
• Embrace diversity and inclusion within a workplace that values and respects varying perspectives.
• Participate in the Virtual Stock Option program, allowing you to share in SumUp's success.
• Benefit from an annual personal development budget of €2000 for conferences and educational advancement.
• Access a corporate pension plan with employer contributions up to 20%.
• Enjoy 28 days of paid annual leave plus public holidays and additional special leave days.
• Receive additional benefits such as subsidized Urban Sports Club memberships, child care placement help, and discounted office meals.
• Qualify for a one-month sabbatical after three years of service.
• Earn referral bonuses for recommending qualified candidates to join the team.

About SumUp's Commitment

SumUp empowers over 4 million businesses across 37 countries by providing simple and affordable financial and customer management tools. Our diverse workforce of more than 3,000 employees from over 90 nationalities thrives on collaboration, innovation, inclusivity, and continuous learning. We prioritize equal employment opportunities and maintain a harassment-free, respectful workplace.

Additional Information

Applicants should note that meeting every listed qualification is not mandatory; candidates with growth potential and eagerness to learn are encouraged to apply.