Warehouse Manager

About Honey Mama's

Honey Mama's, based in Portland, Oregon, is known for crafting delicious refrigerated truffle bars. Launched in 2013 by Christy Goldsby at the Portland Farmers Market, the brand has expanded to over 7,000 stores nationwide. It's recognized as one of the fastest-selling and top-rated brands within its category and has received national recognition in various prestigious publications.

The distinctive texture of Honey Mama’s bars, reminiscent of brownie batter, chocolate truffles, or fudge, is derived from a select number of nutrient-dense whole food ingredients. The company’s mission emphasizes promoting food as medicine, offering indulgences that simultaneously support health and vitality.

Role Overview

We are seeking an organized, hands-on Warehouse Manager to lead all warehouse operations. The role involves overseeing the efficient handling of materials, ingredients, packaging, and finished products throughout the business. Responsibilities include managing receiving, storage, inventory control, order fulfillment, shipping, and internal material logistics.

The Warehouse Manager ensures inventory accuracy, supports production activities, and guarantees timely, safe, and correct product shipments. Leadership responsibilities involve managing, coaching, and developing warehouse staff while fostering a culture focused on accountability, safety, collaboration, and continuous improvement. The ideal candidate thrives in dynamic settings, balancing strategic planning with practical execution and bringing disciplined operational expertise.

Key Responsibilities

• Manage daily warehouse functions: receiving, storage, inventory movement, order picking, shipping, and fulfillment
• Ensure precise inventory control across raw materials, packaging, and finished goods
• Develop and uphold best practices for inventory management, cycle counting, reconciliation, and loss prevention
• Coordinate with Production, Planning, Procurement, and Finance to maintain adequate inventory levels
• Investigate inventory discrepancies and process issues to identify root causes
• Process inbound and outbound shipments efficiently and accurately
• Optimize warehouse layout, storage, and material flow to maximize efficiency and space
• Maintain adherence to FIFO, lot tracking, shelf-life management, and food safety standards
• Accurately complete warehouse documentation, inventory logs, and system updates promptly
• Lead initiatives for continuous improvement in warehouse systems and productivity
• Track and manage warehouse KPIs such as inventory accuracy, fulfillment accuracy, productivity, and service standards
• Collaborate with carriers, freight providers, and vendors supporting logistics
• Assist with audits, inventory counts, and regular reporting requirements

Leadership and Team Management

• Supervise and schedule warehouse staff and direct reports
• Provide coaching, performance reviews, training, and growth opportunities
• Set expectations and ensure accountability regarding performance, quality, and safety
• Cultivate a positive, communicative, and accountable team environment
• Assist with recruitment, onboarding, and staffing decisions
• Facilitate cross-department alignment between warehouse, production, quality, and operations teams

Required Qualifications

• Minimum two years of experience in warehouse, distribution, or supply chain roles with leadership responsibilities
• Solid grasp of inventory management and control best practices
• Excellent problem-solving, organization, and attention to detail
• Ability to manage multiple priorities and adapt swiftly in fast-paced settings
• Strong communication and cross-functional teamwork abilities
• Proficiency in Microsoft Office applications
• Capability to lift weights up to 50 pounds and work in warehouse conditions for extended periods

Preferred Qualifications

• Background in food, beverage, consumer packaged goods, manufacturing, or regulated warehouses
• Experience handling refrigerated or temperature-sensitive inventory
• Knowledge of GMP, food safety, and quality assurance standards
• Experience performing cycle counts, inventory audits, and KPI reporting
• A mindset focused on continuous improvement with practical experience enhancing warehouse operations