Training Coordinator

Overview

We are seeking a Training Coordinator for a partner organization based in the United States. This remote position supports expansive training and educational programs within a nationwide affordable housing portfolio. The role blends project coordination, technical support, communication, and administrative tasks to deliver meaningful learning experiences.

Key Responsibilities

• Organize training events, annual meetings, learning sessions, and leadership network activities including scheduling, preparing materials, registering participants, and managing logistics.
• Facilitate live virtual training sessions and webinars by managing technology setup, participant engagement, providing facilitation support, and tracking attendance.
• Track training completion metrics, generate participation reports, and assess the effectiveness of programs.
• Oversee learning management system (LMS) tasks such as handling course catalogs, managing user accounts and enrollments, recording completions, and providing troubleshooting support.
• Manage customer service inquiries by coordinating follow-ups, documenting issues, and escalating sensitive concerns when appropriate.
• Assist in developing and disseminating training standards, policies, procedures, and communications.
• Maintain thorough records related to policy acknowledgments, training participation, and compliance activities.
• Provide administrative assistance to leadership networks, including preparing agendas, distributing meeting materials, recording minutes, and supporting project coordination.
• Lead special projects and perform additional duties aligned with organizational priorities.

Qualifications

• Bachelor's degree or an equivalent combination of relevant education and experience.
• At least five years of experience in administrative or project management roles.
• Proven experience working with learning management systems and digital learning platforms.
• Preferably experienced in coordinating and hosting live virtual training sessions or webinars.
• Highly organized with the ability to juggle schedules, documentation, reporting, and multiple projects simultaneously.
• Strong written and verbal communication skills with a service-oriented approach.
• Ability to collaborate successfully with cross-functional teams and external partners.
• Detail-oriented with a commitment to maintaining precise records.
• Familiarity with HUD and LIHTC programs is advantageous.

Benefits

• Annual salary competitive between 67000 and 76000 USD, commensurate with experience.
• Fully remote work schedule, Monday through Friday.
• Comprehensive health benefits including medical, dental, and vision coverage.
• 403(b) retirement plan with employer contributions.
• Generous paid time off encompassing vacation days, holidays, and sick leave.
• Life insurance and short-term disability benefits.
• Employee Assistance Program promoting personal and professional well-being.
• Wellness incentives up to $350 annually.
• Early paycheck access for eligible employees.
• Opportunities for career advancement and professional learning.
• The chance to contribute to impactful initiatives benefiting communities across the country.

Additional Information

This employment opportunity is managed through a partner organization who administers all application processes and next steps. We employ AI-driven matching technology to ensure fair and efficient candidate selection; however, final hiring decisions rest with the hiring company. All personal data will be processed in accordance with applicable data protection laws and may involve AI tools to aid recruitment, with human oversight maintained throughout.