Telesales Executive

About the Role

We are seeking motivated and customer-oriented Telesales Executives to join our team in Mumbai. This role focuses on promoting and selling appealing holiday and travel packages to prospective clients. Ideal candidates are enthusiastic about travel, enjoy engaging with customers, and have prior experience in sales or BPO environments.

Key Responsibilities

• Reach out to potential customers to promote various holiday and travel tour packages.
• Identify and understand customers' travel preferences and suggest appropriate options.
• Provide clear explanations regarding package components, pricing, special offers, and benefits.
• Follow up consistently with inquiries to convert them into confirmed bookings.
• Meet or exceed monthly sales targets while supporting overall team objectives.
• Maintain detailed records of customer communication within the CRM system.
• Ensure a high-quality customer experience throughout the entire sales process.

Requirements

• At least six months of experience in BPO, telecalling, telesales, customer service, or related sales roles.
• Open to candidates from diverse sales backgrounds.
• A keen interest in the travel and tourism field is favorable.
• Strong communication and persuasive abilities.
• Basic proficiency with computers.