Telesales Executive

Role Overview

As a Telesales Executive at Manthan Solar Power based in Surat, Gujarat, you will be responsible for reaching out to potential customers via phone to explain and promote the company’s solar products and services. Your role will include responding to inbound queries, qualifying leads, scheduling appointments, and supporting the sales team with documentation and record-keeping. Achieving calling targets and effectively managing customer relationships are key to helping drive business growth.

Key Responsibilities

• Conduct outbound calls to prospective clients to introduce and explain company offerings.
• Handle incoming customer inquiries by providing accurate information and resolving issues.
• Identify and qualify potential leads through telephone conversations.
• Arrange appointments and meetings for the sales representatives.
• Follow up consistently with customers to maintain strong communication and relationships.
• Assist with preparing quotations, documentation, and maintaining accurate records.
• Keep the customer database updated regularly.
• Meet daily and weekly calling targets to support overall sales objectives.

Requirements & Qualifications

• Any graduate or HSC pass with pertinent experience in telecalling or customer support.
• 1 to 3 years of relevant experience in telesales or telecalling; experience in solar or renewable energy sectors is advantageous.
• Strong communication abilities in Gujarati, Hindi, and basic English.
• A confident, courteous, and persuasive demeanor.
• Basic computer skills, including proficiency in MS Office, Excel, and email handling.
• Capability to work efficiently under targets and deadlines.

Skills Required

• Exceptional communication and active listening skills.
• Competency in managing customer relationships.
• Lead generation and follow-up techniques.
• Experience in documentation and quotation preparation.
• Effective time management and organizational skills.
• Positive attitude and ability to work collaboratively in a team environment.

Compensation

The position offers a monthly salary ranging between 13000 and 19000 INR.