Telesales Executive

Job Overview

Ayaansh Industries is seeking a motivated Telesales Executive based in Ludhiana, Punjab to join their team. This role involves proactive outreach to potential and current customers, promoting products, and driving sales growth.

Key Duties

• Initiate outbound calls to both prospective and existing customers to drive product awareness and sales.
• Explain product features and the advantages they offer to clients clearly and persuasively.
• Generate new business leads and successfully convert them into confirmed sales.
• Follow up with customers to maximize order conversions and encourage repeat business.
• Maintain accurate customer records, call logs, and update the CRM system regularly.
• Consistently meet or exceed daily, weekly, and monthly sales and calling targets.
• Address customer inquiries professionally and resolve basic issues promptly.
• Collaborate closely with sales, dispatch, and accounts departments to ensure seamless order execution.
• Develop lasting relationships with customers and dealers to support long-term business growth.
• Prepare and submit daily activity and sales reports to the reporting manager without delay.

Required Qualifications and Experience

• Graduate or completed 12th grade with relevant experience in telesales.
• Between one and three years of experience in telesales, telemarketing, customer service, or business development roles.
• Excellent verbal communication and persuasive skills in both Hindi and English.
• Strong skills in negotiation and handling customer interactions effectively.
• Basic proficiency in MS Excel, email communications, and CRM software usage.
• Self-driven, target-focused, and able to perform well under pressure.
• Experience in manufacturing, industrial products, or B2B sales is a plus but not mandatory.