Telecalling Executive

About the Organization

3i Education, founded in 2016, is a leading EdTech provider specializing in after-school Math and Science programs for students in Grades 1 to 10. The platform integrates technology with personalized teaching through multimedia, hands-on activities, and S.T.E.M. learning to foster curiosity and build strong conceptual understanding.

Job Responsibilities

• Identify and explore opportunities for business growth through lead generation.
• Conduct outbound calls, send messages, and emails to generate new leads.
• Guide and counsel potential clients regarding program benefits, encouraging participation in trials or webinars.
• Manage both pre-sales and post-sales follow-up systematically.
• Establish and maintain trustworthy long-term relationships with clients.
• Create and update databases of potential clients using Salesforce or Excel.
• Consistently achieve targeted daily, weekly, and monthly sales and outreach goals.
• Maintain accurate records of client communication and progress.

Daily & Weekly Targets

• Make a minimum of 150 outbound calls each day.
• Respond promptly to client queries via calls and emails.
• Keep CRM systems updated with the latest lead information.
• Reach daily outreach and follow-up benchmarks.
• Generate at least 30 interested candidates weekly.
• Provide weekly progress updates to the sales manager.

Required Experience & Qualifications

• Prior experience of 0 to 3 years as a telecaller or in a similar BPO/sales environment.
• Graduation completed in any discipline.

Essential Skills & Attributes

• Excellent verbal and written communication skills in English.
• Fluent in both English and Hindi languages.
• Proficiency in MS Office and Google Workspace tools (Word, Excel, PowerPoint).
• Strong organizational and record-keeping capabilities.
• Self-driven, creative, and eager to learn.
• Polite and professional demeanor in managing inbound and outbound calls.
• Effective objection handling with solution-oriented responses.
• Confidence, adaptability, motivation, goal orientation, time management, empathy, integrity, and problem-solving mindset.

Training & Compensation

• The initial training period provides a stipend of ₹5,000.
• Post-training salary is fixed at ₹15,000 per month.