Technical Support Executive at Leading International BPO
Kolkata, West Bengal, India · Full Time
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- Experience
- Any
- Salary
- INR 400,000 – INR 700,000 / year
- Openings
- 1
- Posted
- 2 часа назад
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Applicants must have completed any graduate degree.
- Resume
- Required to apply
Where you'll work
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Job description
About the Company
Established in 2004, Gratitude India is a technology-driven recruiting firm certified with ISO 9001:2008. The company has advanced its recruitment approach by utilizing AI chatbots for 20% of its hiring, ensuring a faster, more intelligent, and people-centric recruitment process.
Job Responsibilities and Profile
The position demands over six months of prior experience in customer service roles within relevant industries, with a preference for Telecom, Technical, Healthcare, or Banking sectors. Candidates should demonstrate proficient written and verbal English communication skills, including the ability to understand emails clearly. The role involves working in shifts covering round-the-clock operations.
Qualifications and Skills
- Graduation or undergraduate qualification preferably in a relevant customer service discipline
- Good command of written communication for email comprehension
- Strong verbal communication abilities
- Capability and willingness to work in 24/7 shift patterns
Minimum education
Bachelor's Degree