Talent Coordinator

Job Overview

The Talent Coordinator plays a key role in welcoming and onboarding new hires, ensuring they have a positive and lasting impression of the company. This position represents the organization's values and commitment to a great candidate experience.

Key Responsibilities

• Serve as the primary contact for candidates concerning background verification and drug testing procedures, addressing all their inquiries comprehensively.
• Represent the company’s core commitments including People First, Integrity, Diversity, Inclusion, Safety, Environmental Responsibility, and Customer Service in every interaction.
• Build and maintain strong partnerships with both internal teams and external customers, responding promptly and effectively to questions and concerns.
• Deliver clear, timely, and engaging verbal and written communication throughout the hiring journey.
• Maintain an in-depth understanding of relevant processes to provide accurate information and answer candidate queries efficiently.
• Keep candidate offer profiles updated with precise and current information, reflecting their progress and status.
• Resolve and escalate any complex candidate or advisor questions as necessary to ensure smooth processing.
• Collaborate with hiring teams to monitor the pre-employment progress and make sure all required actions are completed promptly.
• Oversee all pre-employment checks closely, following up diligently on every step until completion.
• Provide administrative support tailored to departmental needs, including research, request processing, updating templates and reports, and preparing materials.
• Deliver exceptional, timely, and professional customer service to foster a positive experience for all parties involved.

Qualifications

The candidate must meet the representative qualifications necessary to perform all duties successfully. Specific requirements are not explicitly listed but imply proficiency in communication, organizational skills, and customer service orientation.