Strategic Account Manager

Overview

We are seeking a Strategic Account Manager located in Germany who will be responsible for nurturing and expanding relationships with enterprise clients across Europe. In this role, you will serve as a trusted consultant, helping clients optimize their solutions while identifying additional growth opportunities. This position is ideal for professionals adept at consultative sales and strategic partnership development within a technology-focused setting.

Key Responsibilities

• Establish and sustain trusted, long-term relationships with key customers, acting as their principal strategic partner.
• Identify opportunities proactively to expand product, service, and upgrade adoption, driving account growth.
• Lead or contribute to quarterly business reviews to align with customer objectives and showcase value delivered.
• Engage with multiple stakeholder groups within client organizations to uncover relevant contacts for diverse product portfolios.
• Handle incoming customer requests including addition of modules, user licenses, upgrades, and service requirements efficiently.
• Conduct product demonstrations through virtual channels and occasionally on-site meetings.
• Collaborate internally on creating proposals, pricing strategies, contract amendments, and service offers.
• Work alongside consulting and business development teams to identify new business prospects and ensure customer success.
• Maintain comprehensive and accurate customer and account data within CRM platforms.
• Oversee strategic partner and channel programs within assigned geographical territories.
• Perform market research to support regional sales efforts and represent the company at industry conferences and events.
• Travel as required to deepen customer relationships and assist with business growth activities.

Qualifications and Experience

• Bachelor’s degree in business, sales, or a related discipline, or equivalent professional experience.
• At least 3 years of experience in sales, strategic account management, business development, or related client-facing roles.
• Demonstrated success in building deep client relationships with a consultative approach.
• Experience managing complex accounts while uncovering expansion and growth opportunities.
• Strong skills in communication, presentation, negotiation, and interpersonal relations.
• Comfort and competence in delivering technology product demonstrations to customers.
• Excellent organizational and time management skills, adept at juggling multiple priorities.
• Ability to operate autonomously as well as collaboratively across multidiscipline teams.
• Customer-centric mindset combined with solid business acumen and problem-solving capabilities.
• Familiarity with software solutions, enterprise technologies, or EHS-related systems is advantageous.

Benefits

• Work remotely with flexible hours offering substantial autonomy.
• One-time stipend for home office setup plus ongoing monthly internet reimbursement.
• Competitive health insurance including dental coverage.
• Options for retirement saving plans.
• Annual allowance to support fitness activities.
• Access to mental wellness resources including meditation and health support.
• Opportunities to engage in continuous professional development including training, certifications, and learning platforms.
• Culturally value-driven environment focused on growth and collaboration.
• Exposure to significant enterprise customers and cutting-edge technology solutions.

Additional Information

This role is listed via a partner company which manages all applications and follow-up processes directly. The selection process employs AI-supported matching to ensure fair and swift candidate evaluation, however all final hiring decisions and subsequent steps like interviews are conducted by the partner’s internal recruitment team.

Applicants should note their personal data will be processed according to data protection laws (GDPR compliant) and that AI tools may be utilized for aspects of application analysis, yet ultimate decisions rest with human recruiters.