Store Supervisor

About the Role

David Clulow, part of EssilorLuxottica, is seeking a Store Supervisor to help deliver a premium in-store experience in Stratford, Victoria, Australia. The brand is known for stylish eyewear, considered eye care and a strong focus on customer service. With a heritage dating back to 1962 and a network of more than 40 stores across the UK, along with concessions in leading department stores, the business serves customers who value quality, expertise and personal style.

Key Duties

• Assist the Store Manager with the daily operation of the store.
• Set the pace on the shop floor by modelling excellent customer service.
• Support, coach and develop team members so sales and service goals are achieved.
• Keep the store looking polished and ensure operating standards remain high.
• Guide customers toward eyewear choices that balance style, comfort and professional care.
• Take charge of the store when required, including during the manager’s absence.

What’s Offered

• Complimentary eyewear each year, available immediately.
• Monthly bonus opportunities of up to £350, plus uncapped commission.
• Up to 75% discount for family and friends, along with free eye tests.
• 33 days of annual leave, with the option to buy or sell holiday.
• Access to an Employee Assistance Programme for private wellbeing support.
• The chance to contribute to the OneSight EssilorLuxottica Foundation.

Candidate Profile

• Experience in retail supervision or team leadership; optical experience is not required.
• A practical, confident leader who enjoys helping others grow.
• Strong interpersonal and communication skills with a customer-first mindset.
• Someone who is proactive, solution-oriented and focused on service.
• An interest in fashion, luxury retail and delivering standout experiences.

Additional Information

This is a full-time, on-site position. The role is intended for someone ready to step up in a retail leadership capacity and support the store’s performance, service standards and team development.