Specialist, Scheme Relationships

Role Overview

Checkout.com is looking for a dedicated Payment Partnerships Specialist to contribute to our dynamic growth in the Americas region. This role involves managing crucial partnerships with card networks like Visa, Mastercard, American Express, Discover, and various payment providers that enable our global payment infrastructure.

Key Responsibilities

• Collaborate with card networks and payment providers to create and deliver payment solutions to merchants.
• Serve as the main contact for day-to-day partnership operations both internally and externally.
• Ensure compliance to established processes and timely completion of deliverables from all parties involved in partnerships.
• Monitor performance indicators, develop new processes aimed at scaling partnerships, improving efficiency, and enhancing operational performance.
• Utilize data analysis tools to assess partnership outcomes, detect patterns, and facilitate data-supported decisions.
• Work closely with Product, Risk, Compliance, Legal, Finance, Operations, and Sales teams, along with key partner representatives.
• Navigate complex challenges and ambiguous scenarios, simplify issues and lead towards definitive solutions.
• Provide expertise on partner products and procedures to internal teams.
• Establish and nurture relationships with critical stakeholders within partner organizations to advance company objectives and advocate for merchant interests.
• Use partner insights and alliances to conceive and implement new partnership strategies.

Required Qualifications

• 2-3 years of professional experience in payment product management, operations, or partnership management within the payments industry.
• Experience collaborating with card networks and strong familiarity with payment systems and transaction flows is highly favorable.
• Highly organized, proactive, and strategically analytical to resolve issues and identify avenues for increased growth and operational efficiency.
• Skilled in data manipulation and analysis using MS Excel or Google Sheets alongside presentation capabilities in PowerPoint or Google Slides, comfortable handling large datasets.
• Excellent communication and collaboration skills with the ability to influence various stakeholders inside and outside the organization.
• Possesses a strong ownership mentality focused on achieving measurable business outcomes through effective partner management.
• Able to work efficiently in a culturally diverse and globally dispersed team, accommodating multiple time zones.