Specialist Account Executive - Service Cloud, Financial Services
Mumbai, Maharashtra, India · Full Time
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- Experience
- 10+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 час назад
- Work mode
- In office
- Resume
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Job description
About Salesforce
Salesforce, recognized as the Customer Company, leads with AI, Data, and CRM innovations to revolutionize business engagement and empower employees as Trailblazers who drive their own success and create positive global impacts.
Role Overview
Serving as a Cloud Account Executive within the Service Cloud team, your role is to sell Salesforce’s top-ranked Service application, particularly targeting Financial Services clients in western India. Partnering with current account owners, you will own sales quotas, develop and deploy strategies to grow Service Cloud revenue by expanding relationships within existing customers and acquiring new accounts.
Key Responsibilities
- Partner with current and prospective clients as a trusted advisor to uncover their company challenges and align Salesforce solutions with their objectives.
- Evangelize the Salesforce Service Cloud to enable customers to achieve their goals and innovate within their organizations.
- Develop and execute effective sales campaigns tailored to service centers, contact centers, and support operations.
- Initiate new lead generation through proactive prospecting and support thorough qualification of leads and opportunities.
- Negotiate strategically and close deals to exceed annual sales quotas by managing full sales cycles.
Required Qualifications and Experience
- Extensive experience (10+ years) in selling technology solutions with a focus on Customer Service, Call Center, or Field Service software.
- Demonstrated success in SaaS solution sales, especially within relevant industry verticals.
- Proven ability to manage and close complex sales cycles using consultative and solution-oriented selling techniques.
- Consistent achievement of sales quotas within software/SaaS environments.
Preferred Competencies
- Strong objection handling, discovery, planning, and closing skills.
- Excellent written, verbal, and presentation communication abilities.
- Creative problem-solving aptitude and capability to thrive in fast-paced settings.
- Experience working with CRM systems.
- Ability to collaborate effectively within extended sales teams.
Compensation and Benefits
This position offers competitive on-target earnings (OTE), comprehensive benefits, and uncapped commission potential.
Work Environment and Development
Salesforce invests heavily in employee growth through comprehensive onboarding, intensive product bootcamps, mentorship opportunities, weekly coaching sessions, and ongoing professional development.