Retail Deployment Specialist - SAP & POS Rollout (12-month contract)

About Foodstuffs North Island

Foodstuffs North Island Limited is a co-operative operating over 320 stores under brands like Gilmours, New World, PAK’nSAVE, and Four Square. With more than 27,000 employees (Foodies), the company aims to enhance the everyday lives of New Zealanders by being a customer-focused and efficient retailer.

Role Overview

The Retail Deployment Specialist position is a hands-on role responsible for executing major technology rollouts across the store network, starting with SAP implementation and followed by a nationwide POS system deployment. The role involves close interaction with store teams across all store banners to ensure successful system transitions with minimal business disruption. This is a 12-month fixed-term contract opportunity.

Key Responsibilities

• Support retail stores during all rollout phases including readiness assessments, staff training, system cutover, hypercare, and post-launch stabilization.
• Collaborate effectively with store owners, operational teams, program partners, and support personnel to enable smooth technology transitions.
• Operate confidently within dynamic and fast-paced retail environments to guide teams through change processes.
• Deliver hands-on assistance with training, coaching, and establishing operational setups.
• Promptly identify and resolve issues that arise during deployment and live operation phases.
• Maintain strong support and confidence among store personnel throughout the entire deployment journey.

Candidate Profile

• Solid experience in retail or FMCG sectors, ideally involving SAP implementation or large system rollouts.
• In-depth understanding of supermarket operations from end to end.
• Comfortable working directly with diverse store teams under fast-moving, real-time conditions.
• Highly organized, resilient under pressure, and capable of coordinating with multiple stakeholders including senior leadership.
• Previous exposure to POS or front-of-house technology rollouts and ability to train and coach teams through changes is highly valued.
• Flexibility to travel and adapt working hours during deployment phases is critical.

Benefits and Workplace Culture

• Complimentary on-site parking with over 1,000 spaces including EV charging spots.
• Access to an on-site café offering subsidized meals, an on-site mini mart, and a 5% discount at retail outlets.
• Flexible work arrangements, birthday leave, and engaging on-site activities.
• Comprehensive in-house learning and development programs, seasonal flu vaccinations, and social groups known as Tribes.

Diversity, Inclusion and Accessibility

Foodstuffs North Island embraces diversity and inclusivity, encouraging applicants from all backgrounds, including those with disabilities, mental health conditions, or neurodiversity. Support is available upon request for accessibility needs during the recruitment process.

Additional Information

Artificial intelligence tools may be used to assist in reviewing applications and analyzing resumes; however, final hiring decisions are made by humans.