Regional Administrative Manager

Position Overview

The role of Regional Administrative Manager demands a seasoned professional with 10-12 years of experience to oversee and coordinate all regional administrative functions from Hamirpur. This leader will take full accountability for managing operational activities of the regional admin team across exam and non-exam scenarios while ensuring adherence to standards, compliance, and vendor management.

Key Duties and Responsibilities

• Assume complete responsibility for the administration operations and team management across the region.
• Define clear roles, responsibilities, and performance goals for all team members.
• Liaise with senior management to establish strategic objectives and monitor progress regularly.
• Report directly to the Zonal Admin Head for daily operations and incident management.
• Manage all administrative tasks related to exam days ensuring flawless execution with zero incidents.
• Coordinate recruitment, training, and development initiatives for the administrative workforce.
• Develop and implement controls and monitoring systems within the admin teams.
• Standardize processes across all exam venues in the region.
• Handle vendor relationships, including contract finalization and invoice handling, supporting the zonal lead.
• Serve as the central point of contact for all facility management issues within the region.
• Ensure compliance with building laws and facility regulations for all exam venues.
• Conduct surprise audits and manage crisis situations effectively.
• Prepare contingency plans and business continuity strategies.
• Oversee governance of partners and handle contract and compliance audits.
• Coordinate manpower agencies as needed.
• Produce periodic performance dashboards for senior management review.
• Fulfill any additional assigned responsibilities related to administrative operations.

Required Skills and Experience

• Excellent written and verbal communication skills, including proficiency in the regional/local language.
• Familiarity with electrical equipment such as UPS and DG sets.
• Proven experience in general administration and facility management.
• Demonstrated ability to manage a team effectively under pressure and extended working hours.
• Willingness to travel extensively across zones and hubs within the region.
• Strong computer skills with Microsoft Word, Excel, and PowerPoint.
• Experience in vendor management and contract administration.
• Awareness of building compliances and legal aspects of facility operations.

Work Conditions and Expectations

• The role requires working six days a week or as per the defined roster for the team.
• Extended working hours may be necessary depending on business needs.
• Extensive regional travel is a core aspect of the job.