Program Management Office Manager

Overview

Kotak Mahindra Bank is hiring a motivated and detail-focused Program Management Office (PMO) Manager to oversee the coordination and execution of enterprise-wide initiatives from its Mumbai office. This position involves working closely with multiple teams to manage Agile and Scrum processes, utilize tools like Azure DevOps and Jira, and ensure smooth delivery of strategic projects in a fast-paced corporate environment.

Key Responsibilities

• Assist in planning, executing, monitoring, and reporting on large scale programs and projects across the organization.
• Help manage timelines, milestones, risks, dependencies, and deliverables alongside senior program managers.
• Coordinate between business, technology, and third-party vendor teams to maintain alignment and on-schedule progress.
• Administer project governance practices and maintain comprehensive documentation.
• Support Agile team processes including sprint planning, daily standups, reviews, and retrospectives.
• Track sprint progress and delivery metrics, assist backlog prioritization and refinement.
• Manage Azure DevOps and Jira project boards, maintaining epics, stories, tasks, and generating dashboards and reports.
• Help configure workflows and drive process improvements in project management tools.
• Prepare and present status updates, executive summaries, and communicate effectively with stakeholders and leadership.
• Escalate risks and issues with recommended mitigation plans.
• Track program KPIs and assist in preparation of materials for steering committees and leadership reviews.
• Contribute to continuous improvement initiatives within the PMO.

Required Qualifications

• Bachelor's degree in Business Administration, IT, Engineering, or related disciplines.
• 3 to 6 years experience in program or project management, PMO roles, or Agile delivery environments.
• Familiarity with Agile methodologies such as Scrum and Kanban.
• Proven hands-on experience with Azure DevOps and Jira for project tracking and delivery.
• Solid understanding of project lifecycle management, governance frameworks, and multi-stakeholder coordination.

Preferred Qualifications

• Certifications like Scrum Master (CSM, PSM), Agile (SAFe, PMI-ACP), or Project Management credentials (CAPM, PMP).
• Experience supporting technology transformation programs at enterprise scale.
• Knowledge of Microsoft Project, Power BI, Confluence, and Microsoft Office tools.

Skills & Competencies

• Expertise in Agile and Scrum methodologies.
• Proficiency with Azure DevOps and Jira platforms.
• Strong project planning, tracking, and reporting capabilities.
• Excellent communication, presentation, and stakeholder management skills.
• Organized multitasking with attention to detail and critical thinking abilities.
• Collaborative team player, adaptable to a dynamic enterprise environment.