People Solutions – HR Administrator (HR Operations)

About the Role

We are seeking a dedicated HR Administrator to join our People Solutions team on a fixed-term, full-time basis. This role is nested within the People Solutions operations team, under People & Culture, and plays an essential role in supporting the administration of employee lifecycle processes to ensure smooth and efficient HR service delivery.

Key Responsibilities

• Manage first-level HR queries via shared mailboxes, service tools, phone, and in-person interactions according to defined procedures.
• Maintain accurate and complete employee data within HR information systems, complying with all set standards.
• Support tasks related to onboarding, employee changes, and exit procedures.
• Assist with payroll processing tasks, ensuring timely and accurate submission of related information.
• Keep People Solutions logs, record trackers, and documentation current and consistent with organizational guidelines.
• Create and maintain HR records, reports, and correspondence using standardized templates.
• Collaborate with People & Culture team members and stakeholders to address queries and aid operational functions.
• Ensure data protection, auditing, and compliance standards are upheld in maintaining records and documentation.
• Leverage available technology to optimize task completion, including managing digital tools and forms essential for HR operations.
• Support senior team members to review outputs, ensuring excellent accuracy and quality.
• Assist on various projects, initiatives, and ad hoc tasks within the People & Culture team as needed.

Qualifications and Experience

• A relevant third-level qualification is preferred.
• Possess 1 to 2 years of administrative experience; HR administration experience is a plus.
• Proven ability to work effectively in fast-paced environments.
• Familiarity with HR systems such as Workday is advantageous.
• Strong proficiency in Microsoft Office applications, especially Excel, Word, and Outlook.
• Excellent collaboration skills and team player attitude.
• Highly organized with meticulous attention to detail.
• Effective communication capabilities, both written and verbal.
• Adept at prioritizing tasks under pressure and meeting tight deadlines.
• Dependable with the ability to take initiative in a supportive capacity.
• Strong problem-solving aptitude and a focus on customer-oriented service delivery.
• Committed to continual personal and professional growth and learning.

Additional Information

• This role requires government clearance.
• There is no work visa sponsorship available for this position.
• The position does not involve travel.

Skills Required

• Accepting Feedback
• Active Listening
• Confidential Information Handling
• Conflict Resolution
• Data Quality Management
• Employee Data Management
• HR Software Proficiency
• Human Resources Service Delivery
• Documentation Administration
• Problem Solving
• Communication
• Time Management