Payroll Specialist

Role Overview

The Payroll Specialist will ensure accurate and compliant payroll services for a large retail environment, focusing on delivering an outstanding employee experience. This role involves managing payroll systems, vendors, stakeholders, and driving continuous improvement through data analysis and process optimization.

Key Responsibilities

• Gather, organize, and verify payroll data from stores and internal departments to guarantee accuracy before system entry.
• Execute fortnightly payroll processing from start to finish for Australian Retail, ensuring full compliance.
• Support payroll operations for New Zealand and Central regions.
• Meet payroll deadlines including month-end and year-end processing, superannuation, and payroll tax submissions.
• Audit payroll outputs including overtime, allowances, and deductions to confirm correctness.
• Submit General Ledger reconciliations and accruals to the Finance department.
• Serve as a trusted resource for payroll inquiries, offering expert advice to employees.
• Develop and implement clear communication approaches to enhance employee understanding of payroll processes.
• Work collaboratively with HR, Workforce Planning, leadership, and office teams to improve overall employee payroll experience.
• Manage relationships with payroll vendors to maintain seamless service delivery.
• Partner with internal teams to introduce new payroll initiatives.
• Coordinate closely with Workforce Planning to support accurate workforce data, reports, roster processes, and payroll outcomes.
• Educate managers and stakeholders on payroll policies, procedures, legislative compliance, and best practices to ensure consistent understanding.
• Analyze payroll trends, employee feedback, and compliance risks to inform continuous improvements.
• Lead process evaluations and apply technical solutions to boost efficiency and accuracy.
• Ensure payroll systems and workflows align with organizational goals and employee requirements.
• Drive adoption of AI, automation, and digital tools to enhance operational efficiency, compliance, reporting, and decision-making.

Candidate Profile

• 3 to 5 years of payroll experience in a high-volume setting.
• Preferred bachelor's degree in Human Resources, Finance, Business, or related field; equivalent experience also considered.
• Proven track record managing end-to-end payroll processing.
• Proficiency with Dayforce (mandatory), Preceda, SuccessFactors, Microsoft Office Suite (Excel, Word, Outlook), and Microsoft Copilot.
• Experience handling payroll compliance and legislative regulations.
• Background working with payroll providers and external stakeholders.
• Sound knowledge of Australian payroll legislation, awards, and compliance rules.
• Familiarity with New Zealand payroll legislation deemed highly desirable.
• Understanding of General Retail Industry Award (GRIA) and National Employment Standards (NES).
• Excellent attention to detail and dedication to payroll accuracy.
• Strong analytical and problem-solving capabilities.
• Ability to juggle multiple priorities and meet strict deadlines.
• High discretion and confidentiality when managing sensitive employee information.

Benefits

• Generous staff discount on all company products.
• Birthday leave and a special birthday gift.
• Opportunities for learning and development.
• Healthcare benefits.
• Hybrid working arrangement with three days onsite and two days remote.
• Careers advancement prospects within a global corporation.
• A supportive and collaborative team environment.

Additional Information

This role is based in North Sydney, New South Wales, Australia, offering a hybrid working model. The company values diversity, equity, and inclusion, welcoming applications from all backgrounds. Reasonable accommodations can be provided during the recruitment process upon request.