Operations Team Member - Huntly

Job Overview

We are seeking a dedicated and customer-oriented team member to join PlaceMakers at the Huntly branch. This permanent full-time position involves a dynamic dual role supporting both the showroom/trade counter and the yard & drive-thru operations.

Key Responsibilities

• Deliver outstanding customer service at the trade counter and showroom, offering expert product advice and solutions.
• Develop and maintain strong relationships with both trade and retail customers by understanding their requirements and timelines.
• Handle trade sales processing and actively contribute to showroom and trade counter growth.
• Assist in merchandising products and supporting in-store promotional activities.
• Manage customer returns, repairs, and inquiries efficiently.
• Support yard and drive-thru operations including picking, packing, and safely loading products.
• Perform loading and unloading of goods ensuring order accuracy and security.
• Monitor inventory levels, conduct cycle counts, and facilitate stock movements.
• Maintain a tidy, safe, and well-organized showroom and yard environment.
• Promote a positive team culture along with strong adherence to health and safety standards.

Candidate Profile

• Experience in customer service and/or retail sales is essential.
• A strong sales orientation with the ability to build rapport quickly.
• Positive attitude and eagerness to learn and adapt.
• Comfortable performing physical work both indoors and outdoors.
• Good communication, organizational skills, and attention to detail.
• Basic computer proficiency and numeracy skills.
• Knowledge of building or trade products is advantageous.
• Forklift license preferred, or willingness to obtain one.
• Commitment to teamwork, safety, and operational excellence.

Working Conditions

This is a permanent role, requiring 40 hours per week, with working days from Tuesday to Saturday.

Compensation and Benefits

• Competitive hourly wage with staff purchasing benefits.
• Opportunities for career development within the broader Fletcher Building Group.
• Access to Employment Education Fund.
• Participation in health and wellbeing programs, including an Employee Assistance Program.
• Join a diverse and inclusive workplace culture.

Additional Information

Applicants must have the legal right to work in New Zealand indefinitely. Pre-employment checks will include references, medical examination, drug screening, and criminal background verification. We encourage applications from all diverse backgrounds and welcome candidates who may not meet every qualification but are interested in the role.