Operations & People Specialist

About the Role

This unique opportunity involves joining SLMCON during a dynamic growth period and playing a key role in developing the India office. We seek a proactive Operations & People Specialist who prioritizes people and enjoys building foundational structures from scratch. This role serves as the central connection point between staff, workplace culture, operational processes, and recruitment initiatives. Your core mission will be to craft a smooth employee experience while ensuring office and people operations scale alongside business expansion. Acting as office manager, HR coordinator, and culture advocate, you'll maintain smooth daily operations and gradually take on broader HR tasks such as employee relations. This role is ideal for someone who thrives wearing multiple hats, addressing challenges as they arise, and shaping a positive workplace environment.

Key Responsibilities

• Manage the Hyderabad office's daily operations to uphold a professional, efficient, and engaging atmosphere
• Oversee facilities, vendor relationships, procurement, office supplies, equipment upkeep, security, and other workplace services
• Handle financial aspects including budgeting, purchasing, invoicing, and vendor coordination related to office functioning
• Serve as the primary contact for visitors, deliveries, and general office inquiries
• Coordinate travel, team meetings, leadership visits, and company events
• Continuously refine processes to boost workplace efficiency and the overall employee experience
• Maintain confidential and accurate employee records using HRIS systems such as BambooHR, Zoho, Dayforce, and ADP
• Manage attendance, leave tracking, onboarding workflows, and general HR operations
• Ensure compliance with Indian labor laws and support HR policies, including documentation and handbook maintenance
• Generate HR reports and analytics to assist organizational decision-making
• Collaborate with hiring managers for end-to-end recruitment, including job postings, candidate sourcing, interviews, assessments, background verifications, and offer management
• Lead and enhance the onboarding journey from acceptance through the initial 90 days, ensuring smooth integration of new hires
• Promote initiatives that cultivate an inclusive, high-performance culture, managing engagement, wellness, and recognition activities
• Facilitate employee feedback collection and foster communication across globally distributed teams
• Support leadership with performance management cycles, training programs, workforce planning, and development initiatives
• Contribute to succession planning and future HR technology implementations

Success Metrics

• Implement scalable office operations supporting a growing workforce within the first year
• Provide an outstanding onboarding experience for all new employees
• Enhance employee engagement and overall workplace satisfaction
• Maintain accurate, compliant HR procedures and documentation
• Establish trusted relationships with employees and organizational leaders
• Help build a connected, high-performing, and values-focused company culture

Candidate Profile

• Fluency in English and Telugu, both spoken and written
• Minimum 3 years of experience as a generalist, operations specialist, or HR coordinator, preferably within consulting, logistics, or technology sectors
• Experience collaborating with North American teams is advantageous
• Highly organized, detail-oriented, and committed to confidentiality
• Adept at navigating fast-paced, ambiguous, startup-like environments
• Proficiency with HRIS platforms such as BambooHR, Zoho, Dayforce, or ADP
• Self-motivated with the ability to thrive in growth-focused settings

Additional Advantages

• Experience supporting international or cross-border teams
• Background in consulting, logistics, or project-driven environments
• Prior involvement in establishing or scaling office operations

Why Work With Us

• Engage in influential supply chain and warehouse transformation projects demanding impactful operational outcomes
• Collaborate within a practitioner-led culture marked by experienced professionals offering hands-on expertise
• Benefit from autonomy, with a workplace encouraging leadership, innovation, and independent decision-making
• Work closely with global teams and clients across North America and beyond
• Gain exposure to complex enterprise environments and emerging supply chain technologies
• Participate in innovation-driven initiatives leveraging modern tools and continuous process improvement
• Enjoy a flexible work setting designed to support seamless collaboration and work-life balance