Office Manager

Overview

The Office Manager will be responsible for maintaining smooth daily operations at the company’s Birmingham city centre office, working alongside a part-time Office Manager to promote an efficient and positive workplace. Reporting to the Finance Director, this role is vital to supporting various administrative, facilities, and financial functions essential to the organisation's success.

Work Schedule & Location

This is a full-time, office-based position requiring 37.5 hours per week from Monday to Friday, 8:00am to 4:30pm.

About the Employer

Love Finance, established in 2016, is a prominent online finance broker and lender dedicated to empowering UK businesses. The company is recognised among the top 15 fastest growing finance firms, has a Great Places to Work certification, was listed in the Times Top 100 Employers, and holds a 4.9-star rating on Trust Pilot.

Role Responsibilities

• Manage daily office administration tasks including handling company post, arranging couriers, maintaining insurance and training records, and ordering stationery supplies.
• Serve as the initial point of contact for visitors, coordinate meetings, appointments, and room bookings, and support confidential matters as needed.
• Oversee facilities management by ensuring office safety and security, coordinating maintenance, repairs, cleaning, and health and safety compliance.
• Maintain relationships with landlords, building management, and service providers for smooth facility operations.
• Handle supplier contracts and procurement processes including obtaining quotes, negotiating terms, and monitoring service delivery.
• Track office expenditures, process financial documents such as invoices and purchase orders, and assist with budget forecasting and cost controls.
• Support employee onboarding, workspace and equipment setup, office access, and internal communication efforts.
• Ensure compliance with health and safety laws through inspections, risk assessments, emergency planning, and record maintenance.
• Organise office events, training sessions, meetings, travel, and accommodation arrangements, and support senior leadership with administrative logistics.

Qualifications and Experience

• Working knowledge of Microsoft Word and Excel; proficiency with Microsoft 365 tools (Outlook, Teams, PowerPoint) is preferred.
• A qualification in business administration, facilities management, or a related field is advantageous but not mandatory.
• Proven experience in an Office Manager, Facilities Coordinator, or senior administrative capacity, including managing suppliers, contracts, and budgets.
• Practical exposure to health and safety responsibilities within an office environment.
• Experience supporting diverse teams in a fast-paced workplace.

Skills and Competencies

• Excellent organisational, prioritisation, and time-management skills to handle multiple competing tasks effectively.
• Strong verbal and written communication alongside interpersonal skills.
• Problem-solving aptitude with sound decision-making abilities.
• Keen attention to detail and accuracy in all duties.
• Ability to maintain confidentiality and appropriately handle sensitive information.