IT System Administrator (m/w/d)

Position Overview

Join MightyCare as an IT System Administrator (m/w/d) within our Frankfurt am Main support team. Benefit from our flexible hybrid work arrangement and begin your full-time role immediately.

Primary Responsibilities

• Serve as the first point of contact for customers, providing independent support via phone, email, and remote tools such as Anydesk or Teams.
• Deliver technical assistance concerning virtualization solutions, Windows and Linux server services, server hardware, storage components, server operating systems, and network infrastructures, depending on your qualifications.
• Continuously monitor clients' IT systems, conduct monthly health checks, offer improvement recommendations, and assist with reporting tasks.
• Perform and oversee various managed services entrusted to you.

Qualifications

• Completed professional training in IT (e.g., IT specialist in system integration) or equivalent expertise.
• Exhibit a professional, service-oriented demeanor in interactions with clients and colleagues.
• Strong communication skills and ability to work both independently and collaboratively within a team.
• Proficiency with Windows (client/server), Linux, DNS, DHCP, and network infrastructures.
• Keen interest in IT security with practical application experience with clients.
• Experience or strong willingness to learn virtualization and cloud computing technologies.
• Curiosity and enthusiasm for new technologies and cloud trends, committed to ongoing skill development.
• Fluent German language skills, both spoken and written.

Benefits and Perks

• An open, dynamic corporate culture focused on transformation, leadership, and meaningful achievements.
• Engaging work assignments with a diverse client base that open doors to new career opportunities.
• Job security through a permanent contract within a financially stable environment.
• Competitive remuneration rewarding dedication and contributions.
• Hybrid work options including home office flexibility.
• Flexible working hours promoting a healthy work-life balance.
• 30 vacation days annually to support leisure and rejuvenation.
• Complimentary beverages to enhance your workday experience.
• A diverse and inclusive team environment valuing every member's input.
• Investment in your professional growth with access to top certifications and continuous learning.
• Full subsidies for capital-forming benefits.
• Convenient office location with excellent public transportation connections and free parking facilities.
• Supportive onboarding process to ensure a successful integration.