Guest Relations Officer
Doha, Doha Municipality, Qatar · Full Time
Be the first to apply
- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 5 часов назад
- Work mode
- In office
- Education
- College degree in hotel management or related field
- Resume
- Required to apply
Where you'll work
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
Job Location
Banana Island Resort Doha By Anantara, Doha, Qatar
Company Overview
Minor Hotels is a global hotel owner, operator, and investor managing over 530 properties across more than 50 countries globally. Its portfolio includes renowned brands such as Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow, and TIVOLI, catering to diverse traveler needs and preferences.
Role Summary
The Guest Relations Officer will serve as an essential face of the hotel brand, responsible for guaranteeing guests have a positive and memorable stay. This role requires anticipating guests’ needs, responding effectively and courteously to inquiries, and taking full accountability for guest satisfaction through prompt issue resolution and follow-up. Additionally, the officer will proactively suggest alternative solutions to enhance guest experiences and ensure utmost delight.
Required Qualifications
- Degree in hotel management or related discipline
- Background in Front Office or Guest Services roles
- Strong communication abilities
- Experience using Front Office System software
- Fluent in English, both written and verbal
Minimum education
Bachelor's Degree
Industry
Hospitality