Front Office Executive (Hospital)

About the Role

This position involves managing reception and billing operations at an Ayurveda hospital setting, ensuring smooth front office functioning and patient coordination.

Key Responsibilities

• Oversee patient reception and billing processes efficiently.
• Maintain appointment logs using registers, Excel sheets, and designated software tools.
• Follow established protocols and monitor patient consultations.
• Coordinate daily outpatient department activities at the front office.
• Inform patients regarding their appointment schedules with consultants.
• Provide information on cancer treatments and related services available in the hospital.
• Address patient inquiries, concerns, and grievances before concluding the shift.

Candidate Profile and Expectations

• Graduate with 3 to 6 years of prior experience as a front office executive or receptionist in hospital environments.
• Conduct observational rounds to monitor patient arrivals and hospital traffic.
• Proactively suggest improvements to front office operations.
• Effectively multitask and collaborate with other departments.
• Carry out any additional duties assigned by supervisors as needed.
• Experience in hospital settings preferred with availability for immediate joining.