Final Certifier at Milliken & Company

About Milliken & Company

Milliken & Company is a global leader in manufacturing focused on innovative materials science. The company develops advanced products that improve daily life and better serve customers and communities worldwide. With thousands of patents and a diverse portfolio spanning textiles, flooring, chemicals, and healthcare, Milliken operates with a commitment to integrity and excellence to positively influence future generations.

Role Overview

The Final Certifier plays a critical role in validating print product quality and supporting manufacturing teams to ensure first-rate carpet delivery to customers.

Key Responsibilities

• Conduct audits including range, automated planker, and standard work audits, offering constructive feedback to team members and supervisors.
• Provide detailed feedback on any failed orders to assist manufacturing in quality improvements.
• Place tiles in the Lab and Certification Room daily for testing, review materials, and process them based on test outcomes.
• Approve and evaluate custom orders with attention to design elements and pattern registration.
• Utilize tools such as sales order data, design servers, and master materials to make prompt decisions supporting range quality with minimal downtime.
• Oversee Make-To-Order (MTO) processes to confirm quality inspections and ensure correct products reach the warehouse.
• Assess and approve shear orders, providing feedback on layouts that do not meet standards.
• Monitor and certify claim replacements, critical projects, and other special orders according to Quality Assurance reports and procedures.
• Track, report, and train associates regarding External Quality Claims management.
• Review and handle ARG (Return) orders on print, SDN, LVT, and CNS products, liaising with Quality Assurance for claim resolution.
• Complete any additional projects or tasks assigned by supervisors.

Candidate Requirements

• Strong attention to detail.
• Excellent organizational abilities.
• Self-driven and motivated to maintain high standards.
• Advanced proficiency in SAP software.
• Effective written and verbal communication skills.
• Capability to train and guide peers constructively.
• Collaborative mindset to work with management and cross-functional teams.

Additional Information

This position involves a 40 to 48-hour workweek based on staffing levels and market demands, operating on the 3rd shift schedule. Milliken & Company is committed to providing equal employment opportunities regardless of race, color, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any legally protected characteristic.