Estate Caretaker

About the Role

Dudley Metropolitan Borough Council is seeking a dedicated Estate Caretaker to join its Housing Maintenance team. This position plays a crucial role in maintaining the cleanliness, safety, and appearance of council housing estates, including both high-rise and low-rise blocks, communal areas, and surrounding grounds throughout the borough. The caretaker helps foster better community well-being and enhances customer satisfaction.

Key Responsibilities

• Ensure communal areas and estate grounds are kept tidy and maintained.
• Conduct routine inspections and report necessary repairs or health and safety issues.
• Perform minor maintenance and repair tasks as required.
• Remove litter, graffiti, fly-tipping, and bulky waste from estate locations.
• Assist with fire safety checks and participate in estate inspections.
• Provide support to residents by addressing basic housing-related queries.
• Collaborate with housing colleagues, contractors, and partner agencies to address local environmental matters.
• Work across various borough locations as assigned.
• Identify and report environmental hazards, antisocial behavior, and safeguarding concerns to contribute to community safety.

Candidate Profile

• Previous experience in caretaking, maintenance, groundskeeping, or similar roles, preferably within housing or public sector environments.
• Possesses practical skills to undertake basic repairs and upkeep tasks.
• Strong communication skills to effectively interact with residents, team members, and partner organizations.
• Ability to work independently, demonstrating initiative.
• Maintains professional and composed demeanor in challenging situations.
• Committed to providing excellent customer service.
• Understanding of equality, diversity principles, health and safety, and fire safety protocols.
• Flexibility to operate at different locations and work as part of a team.

Essential Requirements

• Valid full UK driving license.
• Willingness to undergo a driving assessment to operate a 3.5-tonne vehicle.
• Basic literacy and numeracy competencies.
• Knowledge and awareness of health, safety, and fire safety standards.
• Open to ongoing professional development and training.
• Post subject to Disclosure and Barring Service (DBS) check and driver’s license verification.

Additional Information

• The role requires working 37 hours weekly, across 5 days in a 7-day week including weekends and bank holidays as needed.
• The position is fully onsite across different borough locations.
• Applicants must have legal authorization to work in the UK; sponsorship is not offered.
• The application process respects diversity and inclusion through anonymization procedures.
• Support services are available for candidates needing assistance with applications or interviews, and accommodations can be made for disabilities.

By joining this team, you will contribute significantly toward making Dudley's neighborhoods cleaner, safer, and better places to live.