Data Analyst - Payments

About the Company

This opportunity is with one of Ireland's foremost financial institutions, boasting over 200 branches nationwide and offering an extensive variety of services related to banking and financial sectors. The role is based in a vibrant office located in Central Park, Dublin.

Role Overview

The position of Payments & Account Rectification Data Analyst involves close collaboration with Calculation Specialists focused on customer reimbursement and account correction projects. The analyst will be responsible for verifying interest refund computations, scrutinising reconciliation datasets, and thoroughly analysing complex data collections to guarantee precision and consistency in all remediation efforts. This role is essential for preserving customer confidence and ensuring exemplary outcomes.

Key Responsibilities and Skills

• Analyze and validate substantial data sets with great precision and detail orientation.
• Independently test and authenticate calculation formulas used in customer refund and restitution processes.
• Review, analyze, and reconcile refund-related data files efficiently, meeting strict deadlines.
• Employ strong analytical abilities to detect inconsistencies, trends, and recommend improvements.
• Compile and communicate testing outcomes, emphasizing risks, problems, and suggestions aligned with data insights and business criteria.
• Effectively manage stakeholders and establish productive working connections across multiple teams.
• Understand and adhere to governance frameworks, risk control measures, and compliance mandates.
• Maintain a customer-centric approach committed to fair and precise resolutions.
• Demonstrate expertise in Excel and data analysis tools within a dynamic, goal-oriented environment.

Benefits and Additional Information

Candidates can expect excellent learning opportunities within an inclusive and diverse environment where customers and employees are prioritized. The role offers a competitive hourly pay rate and includes annual holiday accrual benefits.

Application Process

Interested applicants should submit an updated resume promptly. Immediate contact or questions about career opportunities are welcomed.

Additional Notes

This role is offered through Hays Ireland, acting as an employment agency for both permanent and temporary staffing. Applicants agree to the associated terms and policies upon applying.