Customs Account Analyst, Intermediate

About Buckland

Buckland has spent more than 70 years helping businesses around the world improve the way they handle global trade. The company combines experienced people with dependable technology to deliver customer-focused solutions across customs brokerage in Canada, the US and Mexico, trade managed services, freight forwarding, trade technology, and warehousing/distribution. Its goal is to provide tailored service in a way that leaves a strong impression.

Role Overview

Buckland is hiring an Intermediate Customs Account Analyst to support customs release processing for imported goods, including document preparation, coordination, and related administrative work.

Key Responsibilities

• Deliver responsive, high-quality service to clients, vendors, and service providers.
• Manage customs clearance issues such as rejection notices, eManifest discrepancies, paper-based packages, and RMD corrections.
• Prepare customs paperwork, complete entries, and handle invoicing tasks.
• Research tariffs, perform classification work, and enter import and export data accurately.
• Complete final invoicing of customs entries to CBSA within required timelines.
• Use Microsoft tools such as Excel, Word, Teams, and Outlook effectively in daily work.
• Work carefully and make sound decisions while maintaining a strong focus on accuracy.
• Stay productive in a fast-moving environment and keep priorities moving forward.
• Maintain an organized calendar to manage meetings, tasks, and upcoming initiatives.
• Respond to questions and resolve customer issues quickly and professionally.

What You Need

• High school diploma or an equivalent credential.
• At least 2 years of experience in customs brokerage or logistics.
• Working knowledge of FTAs and PGAs.
• Intermediate familiarity with the LVS program.
• Intermediate-level MS Office skills.
• Strong organization, time management, and attention to detail.
• Experience completing complex entries.
• Must be legally authorized to work for the company at all times.
• Valid passport and willingness to travel occasionally to offices in Canada, the US, or Mexico if needed.

Compensation and Benefits

• Competitive pay, benefits, and a matching retirement plan.
• Hourly pay range of $22.00 to $25.00, depending on experience.
• Supportive and collaborative team culture.
• Opportunities for professional growth and continuous learning.
• The chance to join a growing organization.
• Remote work is available for candidates who are not located near a Buckland office.

Equal Opportunity and Hiring Notes

Buckland is an equal opportunity employer and does not tolerate discrimination or harassment on any protected ground under applicable human rights laws. This applies to all employment terms, including hiring, training, placement, promotion, pay, transfers, leaves, layoffs, recalls, and termination.

The company may use artificial intelligence tools at times to screen, assess, or select candidates for this role.

Buckland also provides accommodations for applicants and employees with disabilities throughout the recruitment, selection, and onboarding process. If you need accommodation at any stage, contact Talent Acquisition at TA@Buckland.com.

Because of the large number of applications, only shortlisted candidates will be contacted. General updates on application status cannot be provided.

How to Apply

Applicants should submit a current resume and any relevant supporting documents through Buckland’s careers page.