Customer Support Executive

Job Overview

Righto Services Private Limited is seeking enthusiastic and motivated individuals to become part of their customer support team based in Mohali. Applicants ranging from freshers to seasoned professionals are encouraged to apply.

Key Responsibilities

• Respond to customer queries through phone, email, or chat with professionalism and courtesy.
• Address and resolve customer complaints and issues promptly to sustain high satisfaction levels.
• Provide detailed and accurate information regarding products and services.
• Keep thorough records of all customer communications and transactions.

Candidate Requirements

• Educational qualification: Minimum completion of 12th grade; higher education or graduation preferred but not mandatory.
• Open to both newcomers and candidates with prior experience.
• Must possess strong English communication skills, both spoken and written.
• Preference given to candidates who can join immediately.

Job Details & Perks

• Work location: Mohali, Punjab.
• Salary range: ₹20,000 to ₹30,000 per month, depending on skills and experience.
• Work schedule: Five working days per week, with two rotational offs.
• Shifts: Rotational shift system.
• Additional benefit: Complimentary cab service for female staff during night shifts.