Client Partner - New Business Expansion, Singapore

About the Team

This position is part of TikTok's Global Business Solutions team based in Singapore. The team focuses on working with brands in Direct-to-Consumer (D2C), Retail, Apps, and Gaming sectors to help them grow internationally across TikTok's platforms. We support these brands by connecting them with appropriate partners, resources, and strategic support to expand their business in global markets.

Role Overview

We are seeking a commercially oriented Client Partner who will manage and grow a portfolio of brands expanding into new international markets. This position involves both acquiring new clients and cultivating existing accounts. You will take ownership of identifying new business opportunities, onboarding clients, and deepening partnerships to boost revenue. Collaborative work with teams in operations, strategy, marketing, and product is essential to deliver tangible results for clients. This dynamic role requires adaptability, openness to change, and comfort with uncertainty. International travel up to 50% of the time is required.

Key Responsibilities

• Identify and engage potential new clients in high-growth categories.
• Manage the complete sales lifecycle from initial outreach and pitching to onboarding, activation, and delivery phases.
• Establish and maintain strong relationships across various client levels, including operational staff, middle management, and business leaders.
• Develop and implement strategic account growth plans to increase revenue and expand market reach for current clients.
• Serve as the main contact for your client portfolio, overseeing day-to-day communications, handling escalations, and leading strategic reviews.
• Work closely with internal departments and agency partners to provide integrated solutions aligned with client goals.
• Monitor portfolio performance relative to targets and deliver insights and recommendations during business reviews.

Qualifications

• At least five years of experience in sales, business development, or client partnership roles within digital advertising, e-commerce, or platform sectors, demonstrating successful account acquisition and growth against revenue objectives.
• Familiarity with the Gaming, Apps, and/or D2C industry ecosystems is a considerable advantage.
• Strong consultative selling skills backed by data-driven approaches, excellent presentation, and negotiation capabilities, with the ability to translate performance data into actionable client guidance.
• Preferred attributes include high organizational skills, agility, strong attention to detail, and the capacity to independently manage multiple accounts within a fast-paced environment.
• Comfortable utilizing AI tools to support research, communication, and productivity tasks.

About TikTok

TikTok is the premier platform for short-form mobile video content, driven by a mission to spark creativity and deliver joy worldwide. With global headquarters in Los Angeles and Singapore, TikTok also operates offices in multiple international cities.

Why Work With Us

TikTok nurtures creativity and authentic self-expression on a worldwide scale through innovative products and diverse teams. We value curiosity, humility, and impact-driven work ethics in a rapidly evolving tech environment. Challenges are seen as opportunities to learn and innovate collaboratively. We uphold an "Always Day 1" philosophy to continually achieve meaningful innovations for users and our company.

Diversity and Inclusion

Committed to fostering a workplace that values diverse skills, experiences, and perspectives, TikTok embraces inclusion as core to its mission. We strive to reflect the broad communities we serve and cultivate a space where all voices are celebrated and respected.